Smart Home Manager

4.4
69.6K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.

Sign in with your AT&T Internet User ID and password to get started!

• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.
Updated on
May 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
App info and performance and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.4
68.9K reviews
David Smith
April 27, 2024
New version of app (2.2404.358)onstantly crashes as of 4/25/24 (Android 11). It's crashing on the one moment screen (updating your WI-FI network progress horiz bar graph).Previous versions probably would have rated a 4. Never before in the past has any problems occured. Going all the way back to April of 2021. 4/27/24 new version (2.2404.359) not much better progress bar makes it to the end then appears to do nothing. After 15 min. I closed the app.
17 people found this review helpful
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AT&T Services, Inc.
April 29, 2024
Sorry to hear you are having issues. Can you please send us an email at SHM-Support@att.com with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.
Michelle Taylor
April 24, 2024
This app is useless 80% of the time, but was once upon a time a very useful app. Now, when I try to pause a device from using wifi in my home, I get a pop-up saying, "Hmm, that didn't work. Let's try it once more. " Well,I'll try it, and the same message repeats itself. Turn off my phone, turn back on... same thing. Uninstall the app, reinstall the app.. same thing. It'll also show devices connected that aren't even plugged in. If the functions worked like designed to do, then it would be great.
19 people found this review helpful
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Jay
April 23, 2024
This used to be a good app but since the update before the latest one there are serious bugs that are giving me trouble logging in. I've tried all the troubleshooting but it's still not working. AT&T please fix this and I'll increase this to five stars. Operability is more important than adding new features. The good thing is that I can manage my router from my PC. But it was nice to be able to monitor my network remotely from my phone.
30 people found this review helpful
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What's new

Announcing the latest updates for Smart Home Manager. For this release, we've focused on enhancing your experience, with some new features forthcoming.  Here's what's new: -Introducing AT&T Phone service management! Easily view, manage, and troubleshoot your AT&T Phone service 
-This latest release includes general design enhancements and we’ve also squashed some bugs