MiniMed™ Mobile US

Medtronic, Inc.

About this app

With the MiniMed™ Mobile app, you can view key insulin pump and CGM data right on your smartphone. This can help you better understand your glucose levels and review your history and easily see how your levels are trending.

Automatic data uploads to CareLink™ software make sharing your data with care partners easier than ever.

IMPORTANT: This app will only work with a MiniMed™ 700-series insulin pump systems, which was specifically designed to communicate wirelessly with compatible smart devices. To find a list of compatible devices, please visit medtronicdiabetes.com/device-compatibility. The MiniMed™ Mobile app will not work with other MiniMed™ or Paradigm™ insulin pumps. To learn more about the MiniMed™ Mobile app, visit medtronicdiabetes.com. The system is for type 1 ages 7 and over. Prescription required. WARNING: Do not use SmartGuard™ feature for people who require less than 8 units or more than 250 units of insulin/day. See bit.ly/780gRisks

The MiniMed™ Mobile app is intended to provide a secondary display for a compatible MiniMed™ insulin pump system on a suitable consumer electronic device for passive monitoring and to sync data to CareLink™ system. The MiniMed™ Mobile app is not intended to replace the real-time display of continuous glucose monitoring or insulin pump data on the primary display device (i.e., the insulin pump). All therapy decisions should be based on the primary display device.

The MiniMed™ Mobile app is not intended to analyze or modify the continuous glucose monitoring data or insulin pump data that it receives. Nor is it intended to control any function of the connected continuous glucose monitoring system or insulin pump. The MiniMed™ Mobile app is not intended to receive information directly from the sensor or transmitter of a continuous glucose monitoring system.

This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Medtronic product, please contact your local Medtronic support line.

Medtronic may be required to actively contact customers regarding complaints related to products. If Medtronic determines that your comment or complaint requires follow-up, a Medtronic team member will attempt to contact you to collect more information.

©2023 Medtronic. All rights reserved. Medtronic, Medtronic logo and Engineering the extraordinary are trademarks of Medtronic. Third party brands are trademarks of their respective owners. All other brands are trademarks of a Medtronic company.

Ratings and reviews

This app is terrible. I made sure it worked when I got the phone and I had no problem. The phone did an update to Version 12 and now the app is unsupported. Now I cannot connect my insulin pump and I also cannot do my update from 770g to 780g because the updater app is the same thing!! It would be nice if there were someone you could talk to so you could find out if and when this app will be supported by this version. UGHh!! So FRUSTRATED!!

The app works fine when it is communicating with the pump. Unfortunately, the app loses the pairing with the pump on a daily basis. I am having to constantly re-pair the pump to my phone. I contacted Medtronic but was not able to resolve the problem. Update: updating the app so it no longer is compatible with my phone is not an appropriate way to deal with the problem. The latest update won't work on my phone and I have no way to revert back to the previous version.

Terrible, I fought with the app and setting it up with the new 780 system. Wasted hours of my day trying to connect the app from pump to phone. After 4 hours of turning phone off and on, reconnecting the app, and checking the books for what I did wrong, I finally got it to go, as I set my phone down and moved away from it, the pump disconnected. It really shouldn't be so difficult. A company that has been around for so long, should have the bugs fixed before sending it out to the consumers.

What's new

Thanks for using MiniMed™ Mobile app. This new version contains an important update that helps improve connectivity. We recommend that you update to this new version as quickly as possible.