Diabetes Updater US

Medtronic, Inc.

About this app

The Medtronic Diabetes Updater app gives you access to the latest software updates. The Updater app enables software updates for your MiniMed™ 700-series pump, giving you access to the latest technology from Medtronic.

The Updater app connects with the MiniMed™ 700-series pumps via Bluetooth* communication. The software update process with Updater app puts you in control, giving you the freedom to update pump software remotely. And it does it all using the same pump you already have on hand.

Prescription, training and other prerequisites may be required before you can access pump software remotely. Consult the local Medtronic website or contact the Medtronic representative to know more about your pump eligibility. A compatible smartphone and internet connection are required. The app is compatible with major smartphone brands and operating systems, for more details visit the app compatibility tool.

This app will only work with a MiniMed™ 700-series insulin pump systems, which was specifically designed to communicate wirelessly with compatible smartphones. To find a list of compatible devices, please visit your local Medtronic website. The Medtronic Diabetes Updater app will not work with other MiniMed™ or Paradigm™ insulin pumps. To learn more about the Updater app, visit the Medtronic website.

This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Medtronic product, please contact the local Medtronic support line. This app is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

Medtronic may be required to actively contact customers regarding complaints related to products. If Medtronic determines that your comment or complaint requires follow-up, a Medtronic team member will attempt to contact you to collect more information.

Important Safety Information for Insulin Infusion Pumps:
Medtronic Diabetes insulin infusion pumps, pens, continuous glucose monitoring systems and associated components are limited to sale by or on the order of a physician and should only be used under the direction of a healthcare professional familiar with the risks associated with the use of these systems. Successful operation of insulin infusion pumps requires adequate vision and hearing to recognize alerts and alarms. Rx required. Please visit www.medtronicdiabets.com/about/safety.html for additional details. **Refers to SmartGuard™ feature. Some user interaction required. Individual results may vary.

The Medtronic Diabetes Updater app is not intended to analyze or modify the continuous glucose monitor data or insulin pump data, nor is it intended to control any function of the connected continuous glucose monitoring system or insulin pump.

The Medtronic Diabetes Updater app is not intended to receive information directly from the sensor or transmitter of a continuous glucose monitoring system.

©2023 Medtronic. All rights reserved. Medtronic, Medtronic logo are trademarks of Medtronic. Third party brands are trademarks of their respective owners. *The Bluetooth (R) word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Medtronic is under license.

Ratings and reviews

This app fails miserably on step 3 "check for update". Tried for over 4 hours, even forcing Wi-Fi only (going into airplane mode.) Always the same result "Oops something went wrong, try again. My phone had full signal and my pump was 4 inches away. Einstein's definition of insanity: Doing the same thing over and over and expecting a different result. If I could give zero stars (or less) that would be the rating.

As was stated in other reviews, I never received an email informingnme that I could upgrade after training., but the update was incredibly smooth for me. After reading the other reviews I anticipated difficulty, but aside from a self-imposed issue with a low battery this was an easy process. Update took less than the stated time to download, then the installation to the pump proceeded completely normally. Would like to see all the "pair/unpair" nonsense get resolved, otherwise very easy update.

Haven't completed the update yet as the app repeatedly hung when it tried to verify eligibility and my pump then reset the date/time AND cleared out the amount of insulin in the reservoir forcing a refill (twice) before it should have been necessary. After 90+ minutes on the phone getting passed all over creation (and most likely all over the world...offshore support is great, isn't it?), it turns out that my new-ish Galaxy S23 with Android 14 is too new. Nothing listed here about versions.

What's new

bundle id: com.medtronic.diabetes.fota.us 1.3.4-127

Jenkins Build #: 17. Date: 05-18-23 - 13:44:16.