Mashreq UAE - Mobile Banking

4.5
27.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Introducing Mashreq UAE - Mobile Banking App: 6 years of best digital banking solutions in the UAE!
Discover a world of seamless, efficient, and secure banking at your fingertips with Mashreq UAE - Mobile Banking, the award-winning and globally recognized mobile banking app. Experience the future of digital banking in the UAE, designed to simplify your life and provide you with unparalleled convenience with the ease of instant account opening. Start your journey towards smarter banking with Mashreq.

🚀 Mashreq NEO Account:
1. Earn up to AED 2,850* Bonus: Earn up to AED 2,850 when you transfer your salary and do transactions with Mashreq NEO (*T&Cs apply).
2. Instant Digital Account Opening: Open Mashreq NEO Account or Mashreq Al Islami Account in minutes. No paperwork is required.
3. Exclusive Shopping and Dining Offers: Enjoy fantastic discounts at your favorite outlets.
4. International Money Transfers: Send money to any country worldwide effortlessly.
5. Earn early bird cashback when you transact in first 90 days of account opening
6. Travel and Lifestyle Benefits: Elevate your lifestyle with the Mashreq NEO or Mashreq Al Islami Debit Card.
7. Earn Salaam Points: Get rewarded with every transaction you make.
8. Digital Wealth offering:
A. Explore various investment options and trade effortlessly
B. Invest in stocks
C. Track your investment performance in real-time
D. Earn Interest/profit on deposits
E. Get Mashreq Millionaire Certificates

Key Features:
🌟 Streamlined Account Management:
- Open a Mashreq Savings or Current account or apply for a Mashreq Credit Card instantly
- Monitor your account balances and transaction history
- Manage credit and debit cards with ease

💸 Seamless Transfers and Bill Payments:
- Make local and international transfers with just a few taps
- Transfer funds using mobile number and email ID via Aani instant payments
- Pay your utility bills and recharge your mobile credit effortlessly
- Add your cards to Apple, Google and Samsung Wallets
- Cardless withdrawal feature for cash without your card

🛠️ One-Stop Banking Hub:
- Apply for loans/finance, mortgages/home finance, credit cards, and other banking products
- Update personal details and set preferences as per your needs
- Control your cards digitally from anywhere in the world
- Request cheque books, manage your e-statements and more.

🔒 Advanced Security:
- Data encryption to protect your information
- 2-factor authentication for added security
- Fraud monitoring to safeguard your transactions
- Biometric login for quick and secure access

📞 Dedicated Customer Support:
- Reach out to our customer support team through the Mashreq Mobile App for any assistance

Why Choose Mashreq UAE - Mobile Banking?
As an award-winning digital banking app in the UAE, we offer unparalleled convenience, making your banking experience seamless and hassle-free. Join thousands of satisfied customers who trust Mashreq UAE for their banking needs.
Don't miss out! Download Mashreq UAE - Mobile Banking App now, open your account, and create your profile instantly. Experience innovative digital banking solutions and transform the way you manage your finances.

Mashreq Group HQ Building
Plot No 3450782
Umniyati Street (off Al Asayel Street)
Burj Khalifa Community
Dubai
Updated on
Apr 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
27.4K reviews
J Sante
March 14, 2024
A really bad app and the bank itself have very bad customer service. Almost 2 years now, I was about to transfer my salary but cannot log-in the app. I cannot contact neo and they do not accept in-person. 3 days before payday I asked the hr to cancel the tranfer. Now I still received billing. I tried to contact but no reply. Do not use this ap, it is like a trap.
83 people found this review helpful
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Mashreq
March 15, 2024
Dear J Sante, We aspire to offer you an enhanced experience and are committed to resolving any issues you may have encountered. Your feedback is valuable to us. You can contact our Customer Care team at 04-4244444. We look forward to the opportunity to serve you better. Regards, Mashreq
Titan Boo
May 1, 2024
I am really disappointed in trying to reach your call center. Can't even talk to anyone despite long minutes of waiting which is taking up all my time and balance. It was not like this before. Did you change your process? Or is your call center team not sufficient? No one is even calling back. Please consider reviewing this issue
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Mashreq
May 2, 2024
Dear Titan Boo, We apologize for the inconvenience caused. We would like to know more about it. Please write to us through our Mashreq Online contact us page: https://www.mashreq.com/en/uae/customer-care/complaints. Regards, Mashreq
Taher Taher
April 7, 2024
Worst Customer Service Support. You call to speak to an agent and after all FRV when you select last option. It will ask for an activation code. While using a dual sim phone, sms do not come while call is going on. What's the point of asking cc number, phone banking pin and again this activation code just before the call is transferred. Such a waste of time waiting till activation code which will not come till call is disconnected
26 people found this review helpful
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Mashreq
April 7, 2024
Dear Taher, We are sorry to hear about your experience. We would like to know more about it. Please write to us through our Mashreq Online contact us page: https://www.mashreq.com/en/uae/customer-care/complaints Regards, Mashreq

What's new

Bug fixes and minor enhancements.