A Google user
This app works. I have used it several times over the past few years to transfer content between phones of various brands and it has worked fine every time. You only need both phones connected to the same wi-fi network, no NFC, no USB cable, no computer, no proprietary software. I'm a longtime TracFone customer and glad they make an app this useful for anyone to use.
302 people found this review helpful
TracFone Wireless, Inc.
February 24, 2019
Hi Jennifer Bertrand. Thank you for giving us a great review. We are delighted to hear that our service meets your satisfaction. We greatly appreciate your business. ^Larry
Brittany Davis
Trying to switch phones. The lg transfer app did not work. I could back up to google drive but there was no option to restore data from drive. Nothing worked. The tracfone representative suggested this app. It basically worked. I was able to transfer my contacts and my photos which was the most important thing. It did not transfer apps or settings, which is ok. Easy to use. Pretty good app!
146 people found this review helpful
TracFone Wireless, Inc.
June 30, 2020
Hi, Brittany Davis. Thanks for your feedback! Should you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. ^Christian
Chris Matson
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After reading reviews I was skeptical. I had tried two apps that failed. Set new phone as Wi-Fi hotspot to download the app and do the task. Set up was very easy. Permissions given and the task started. The on screen timer said 2 minutes, but it took ten. Boom! 1,800 sms, 492 images, 6 videos, contacts, settings, everything but apps and those few will be easy. I am a retired I.T. pro and college teacher of same. 5 stars, two thumbs up, and a double finger-snap! Follow directions & can't fail.
87 people found this review helpful
TracFone Wireless, Inc.
October 10, 2020
Hi Chris Matson. Our sincere apologies for the inconvenience that you have experienced. Allow us to review your acocunt and make things right. Please chat with us at http://bit.ly/2CuBvXO. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you. ^Marie