My CenturyLink

CenturyLink, Inc

About this app

The My CenturyLink app brings management of your account and services into one easy place.

You can use the app to:

• Connect your new service quickly with modem self-install.
• View and manage your bill payment with convenience and ease.
• Check your services, upgrade your Internet speed (if available in your area).
• Manage your settings.
• Visit Support to troubleshoot or optimize your service through self-help tools and videos.
• Get personalized alerts, so you can see the status of your order, or find out if there is an interruption to your Internet service.
• Plus, so much more.

Additional features for our Secure WiFi customers (Secure WiFi is available on compatible modems leased from CenturyLink):

• Parental controls to guard against inappropriate web content.
• Pause and resume internet access of devices on our WiFi.
• Schedule online and offline times for devices and users.

Learn more about Secure WiFi by visiting https://centurylink.com/home/help/internet/secure-wifi

We're here to help! You can get in touch via http://www.centurylink.com/contact

Ratings and reviews

Steer clear. horrible internet, landline is constant static, noise on the line and customer service at the first level is non existent. many times different answers for the same issue. always pushing me to tech support even after I tell them tech is unable to resolve the line noise issue. and the noise issue isn't even the reason for my call. I always dread calling because I know it'll be a long call and likely no resolution. if you are lucky and get past the first level it's better.

Most worthless app I've ever dealt with. Literally useless, no options to see internet useage, EVERYTHING clicked takes you to a website.. wth is the point of the app??? 0 notifications for outages. Extremely difficult to find "reboot router" option, it's like "Where's Waldo," except you never find him. We have the newest modem from you guys! *Take a page out of the Cox app & the Cox Wifi app.* REPLY: Why would I do that? These are YOUR problems, not mine. We pay enough & I'm not wasting my time

this is awful. I pay for a great plan so I can play games with my friends. just lost connection on three matches. ran a speed test, it says my connection is terrible for gaming, video streaming and video calling. getting to the speed test was slow. don't choose century link! I will be canceling this plan. the app is terrible. made me put in my card info 3 times just to decline the payment. Backed out and tried again, suddenly didn't even ask for the info and took payment no problem. total JOKE.

What's new

With each new release, we are always resolving bugs and working on improvements to the visual design. This version includes:

• Minor updates and stability fixes.

As always, we're here to help! If you've encountered a problem, want to provide feedback, or require support, you can get in touch via https://www.centurylink.com/contact or on Twitter @CenturyLinkHelp