myRemote

Sivantos Pte. Ltd.

About this app

The myRemote app enables users of dedicated hearing aids, purchased 2014 or later, to adapt these safely and conveniently to their individual requirements and to adjust and control them.
In addition, the myRemote app includes various services and functions that support or automatically take over the extended use of your hearing aids.

All features and services are subject to the following factors:
- brand, type and platform of the hearing aid
- specific functions supported by the hearing aid
- services offered by the brand or distributor
- country-specific availability of services

Basic functions of the myRemote app:
With the myRemote app the hearing aid wearer can use a smartphone to remote control the paired hearing aids. The myRemote app also offers a comfortable range of functions for simple devices in the entry-level segment, e.g.
- various listening programs
- tinnitus signal
- volume control
- sound balance

Hearing aid-dependent functions of the app:
Depending on the technical equipment of the hearing aids and depending on the default functions of the provider, the myRemote allows the following functions to be controlled, like
- directional hearing
- separate adjustment of both hearing aids
- muting the hearing aids
- volume control
- motion sensor
... as well as displaying and setting the battery charge status, warning signals, device usage and statistics for user satisfaction

Services at a glance:
The availability of the listed services and features depends on the make and model of the hearing aid, distribution channel, country / region and service package.

Brand specific Features:
In addition to the features and services that are available to all users, this app includes features that are designed and made available to specific brands only.

Ratings and reviews

Very annoying. Keeps dropping out. Bluetooth sound either goes to left ear or right. Have to keep turning the connection on and off at least 6 to 7 times to get the sound in both ears. Frustrating because my left ear has nerve damage and with the sound only going to the left, the sound is their but I can't hear clearly as everything is distorted. I need both on to hear properly. Blue tooth button always doesn't work too. Have to switch phone on and off to get it to work.

I am reasonably satisfied with the app. The one issue I have concerns permanently adjusting the volume level. Yes, I can temporarily change the level from 8 to 13 but I want to have it permanently set on 13 but the app defaults back to level 8 after a couple of hours. I cannot find anything in the settings that allows me to do this......

I'm a new hearing aid user and thought that buying the highest rated aids from specsavers would automatically have been controlled with better software. It may be me, but the left/right ear volumes seem to reset every time I make a change. The Bluetooth connection seems to drop out. I don't mind the UI as simpler usually means easier but would appreciate the ability to change the treble/base and have the ability to have various programs eg. Tv, talk etc. However the problems might just be me!

What's new

• Bug fix for performance improvements