Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition: Edition 2

Name: Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition: Edition 2
Rating: 4.17391300201416 (23 reviews)

Kerry Patterson · Joseph Grenny · Ron McMillan · Al Switzler · David Maxfield

Jun 2013 · McGraw-Hill Professional

4.2

23 reviews

Ebook

336

Pages

Switch to the audiobook

About this ebook

Hold anyone accountable. Master performance discussions. Get RESULTS.

Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.

PRAISE FOR CRUCIAL ACCOUNTABILITY:

"Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People

"Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager

"The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada

"Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer

"This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Ratings and reviews

4.2

23 reviews

Shameer Mohammed

March 3, 2017

Google cheated. Can't open file

2 people found this review helpful

DR ROHIT KUMAR

January 12, 2024

Hello mam Good morning kaise ho aap Hello mam Good morning kaise ho aap

Anil Das

May 12, 2021

AÀA BOSS NETWORK

1 person found this review helpful

About the author

Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler are the leaders of VitalSmarts, an innovator in best-practices training products and services. The authors have taught millions of people worldwide and have worked with more than 300 of the Fortune 500 companies.

For more information, visit www.vitalsmarts.com.

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