The Empathy Advantage: Leading the Empowered Workforce

Heather E. McGowan · Chris Shipley

may 2023 · Gildan Media · Narración de Daniela Acitelli

Información sobre este audiolibro

In the decade before the Covid-19 pandemic, change was coming so quickly and across so many vectors that most business leaders-so busy tackling one new challenge after another-missed the trendlines that would collide in the early months of 2020 and forever change their workforce. In The Empathy Advantage, Heather E. McGowan and Chris Shipley deliver a guidebook for leaders navigating the uncertainty of a post pandemic world in this sequel to The Adaptation Advantage. Leaders today must acknowledge and respond to the fundamental shifts that lay the foundation for effective leadership: From managing people to enabling success, from viewing peers as competitors to seeing them as collaborators, from applying extrinsic pressure on workers to unlocking intrinsic motivation, and from driving productivity with unquestioned authority to inspiring value creation by leading with empathy. In this book, you will learn about the five interlocking trends that brought us the empowered workforce: The Great Resignation, the Great Refusal, the Great Reshuffle, the Great Retirement, and the Great Relocation collectively delivered the Great Reset. These trends, building for a decade prior to the pandemic, saw employees leading jobs; restructuring where and how they work, accelerating retirement, and reordering the role of work in their lives.

Acerca del autor

Heather E. McGowan is an in-demand, internationally known speaker and Future of Work strategist. She assists corporate clients ranging from start-ups to Fortune 500 companies in rethinking their business models, teams, and organizational structures to become resilient in changing markets.

Chris Shipley spent thirty years entrenched in the technology industry as a journalist and technology analyst. She advises companies on positioning, business modeling, and innovation practices, and serves on the boards of several start-ups and advisory panels.

Daniela Acitelli, a classically trained actress, is an American dual national and calls both California and London home. With her distinctive husky tone, she specializes in building suspense while bringing a gritty, edgy voice to thriller, horror, time-travel, and sci-fi novels.