ShastaConnect

Via Transportation Inc.

About this app

Welcome to the ShastaConnect mobile rider app – the official app for riders of ShastaConnect transit services in Shasta County. Let us help connect you to the people and places that matter most to you.
Currently, this app is for use to ride our prescheduled curb-to-curb Sunday transit service as well as the CTSA Monday - Friday service. Stay tuned!

Who We Are
ShastaConnect provides specialized public transportation services in Shasta County, generally outside of the fixed-route transit system operated by the Redding Area Bus Authority (RABA). ShastaConnect is operated by Dignity Health Connected Living (DHCL). It is funded and supported by the Shasta Regional Transportation Agency (SRTA).

Areas We Serve
Currently, you can use the app to request a shared ride for transit services on Sundays and our CTSA Monday - Friday service. We will be constantly evaluating the service and looking to make improvements.

How Can I Request A Ride?
You can get a ride in three easy steps:
1. Download the App!
2. Create an account
3. Request a ride (anywhere in the service area)

Who Can Ride?
That’s the beauty of it. Anyone can ride! However, minors under the age of 13 must be accompanied by an adult.

How Does It Work?
ShastaConnect is a convenient prescheduled transit service that takes multiple people heading in the same direction and transports them in a shared van or bus (i.e. a shared ride). Using the app, enter the address where you are at and your desired destination. Tell us approximately what time you would like to depart for your trip, or let us know if there is a specific time you need to be somewhere. We then match you with a vehicle going your way, give you an estimated trip duration, and then ask if you want to book the trip. Click “Book Trip” and we’ll take you to your destination.
ShastaConnect is convenient! When you book a trip, we will come right to where you are at and drop you off at the curb of your destination. No need to walk to a predetermined stop or wait out in the heat or cold. How awesome is that?
Want to schedule in advance? Great news! You can book a ride up to seven days in advance.

Support
Please e-mail us at [e-mail] or call us at [phone] with any issues or questions.
Love our app? Please rate us! Follow us on Facebook, Twitter or Instagram by looking for GoShastaConnect.

Ratings and reviews

Great service but does not provide times when people need to go to work. It caters to the wrong demographic. I have seen 1 person always 9n 24 seater bus. It should have a regular pick up site for continuous runs all day from 5am to 10am then again from 5pm to 11pm at least one bus . It's impossible to try to make it home from work or to work on the underserved areas of Shasta county and that was the intention of the grant they received to provide transportation to those people.

They are so good. And just about All the driver's are really nice 🙂🙂🙂 I only had one driver that was kinda rude. That was the one that took me home from WinCo foods on the 10th of October. But other than that I think they are so nice.

I'm having a very hard time trying to make an account. It won't let me log in. If I could give a zero star rating I would