Jason Check
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Terrible app. Can't do something as simple as merge your travel agent booking into the app while logged in. It tells you that if it was booked by an agent, you have to log out and search for the booking. Even when you've done that and entered your member number. The system won't then put it in your bookings list when you log back in. There's only one airline app worse than this one, Qatar.
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Simon Richards
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A very sloooooooooow interface to a sloooow website. Even when logged in with your JAL Mileage Bank account, it won't show my confirmed bookings from LHR, and won't even let you search by e-ticket or itinerary number. Even when you've checked in it won't show the booking information (and when you search for live departures info on Sunday it comes up with no result - because it's trying to show you Saturday flights). It's basically pointless.
Marc Shrubsole
With Android could not select airline I needed such as NU only gave me a drop down with JAL, JTA and RAC only, partner could add different airline manually on iPhone. App is very temperamental not great to use.