Air Canada + Aeroplan

Air Canada

About this app

With the new Air Canada + Aeroplan app, you can now enjoy the advantages of the Aeroplan loyalty program with the combined ease of managing your Air Canada trips in a single convenient place.


EVEN BETTER TOGETHER
Sign in with Aeroplan to unlock access to loyalty program benefits. Dive in to see your points balance, track Elite status progress, view recent transactions, and access popular program features like Family Sharing, eStore, car rental, and hotels.

BOOK YOUR WAY
Book your next trip using cash, or by redeeming your Aeroplan points. You can now also book with a combination of Points + Cash, or even pay 100% of your fare using points, including taxes, fees, and charges.

TIMING IS EVERYTHING
By presenting timely updates on your home screen, you'll always be up to date. Action cards prompt you when it's time to check-in, show your upcoming flight status, and even offers your flight's menu when it's almost time to eat on flights offering meal service.

NOW BOARDING
As your flight approaches, your boarding pass will appear throughout the app for quick access. Your boarding passes are saved for offline use in the app.

KNOW AS YOU GO
Stay up to date with notifications about flight and gate changes, and cancellations.

FOLLOW THE LEADER
We added turn-by-turn airport navigation, a first for a Canadian airline, available in Toronto (YYZ), Montreal (YUL), and Vancouver (YVR), with more coming soon.


READY TO DOWNLOAD?
By downloading or updating this App, or setting up your device to do so automatically, you consent to the installation of the App, its future updates and upgrades and to the Air Canada Mobile App “Terms of Use” that govern the use of App that are available here: http://www.aircanada.com/en/mobile/tc_android.html. You can withdraw your consent at any time by uninstalling the App. For help uninstalling, please see https://support.google.com/googleplay/answer/2521768

IMPORTANT DISCLOSURES
These functions apply when enabled:
• Location: your location data is used to show the closest airport(s) for booking, and flight status. Location data is also used to present the correct boarding passes at connecting airports, and to provide the current location when using airport maps.
• Wi-Fi connection: used to determine if internet access or a connection is available for onboard Wi-Fi and the wireless entertainment system on Air Canada Rouge flights.
• Calendar: access to your calendar is used to sync flights from your upcoming bookings to your device's calendar.
• Notifications: push notifications are used to send you service messages related to your upcoming travel.
• Camera: add images to the feedback you send to Air Canada.
• Your device and app information (phone model, language, system and app version) is attached to comments you send when an issue is reported via the app.

PRIVACY POLICY
By downloading or updating this App, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy (http://www.aircanada.com/en/about/legal/privacy/policy.html)

Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 [e-mail]

® Air Canada Rouge, Altitude and Star Alliance: registered trademarks of Air Canada in Canada
®† Aeroplan: registered trademark of Aeroplan Inc.

Ratings and reviews

I have updated my review to 2 star because the app still requires a lot of work as follows, 1-Itineray association doesn't work too well. If some itineraries are created outside the app they have to be manually input. 2-There is no access to flight receipts. One must still request copies of their receipts by email and wait 3 weeks for them. 3-Digital ID does not work when it gets to Passport scanning. It takes a picture of the photo page but then fails at NFC scanning . I hope that helps.

I was surprised to see that there was no biometric authentication option in this new update(Nov 2019). I wish they bring it back! Should have more than just three airport maps or atleast list all the lounges and AC facilities around the globe with an option to purchase one-time passes in the app. Integration with Google services like Google Pay to store the boarding passes and Calendar sync for trips. The developer should also consider combining the Rouge Player app with this one.

The airline itself is quite good but this app and system integration is poor. When you log in with your Aeroplan number it doesn't pull your flights automatically, need to add manually. It doesn't allow scanning documents, need to use their site. It doesn't remind to register on time - I got a push notification 50 min after the check-in started. After you check in online, need to do it again in the app if want to see boarding pass. Comparesd with Delta or JetBlue, this app is lacking.

What's new

Version 5.44 of the Air Canada app brings new improvements, all inspired by feedback from our customers.

• Manual refresh: Introducing pull-down-to-refresh for instant updates to your trips, flight status, and standby & upgrade lists.