caliek25
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Glitches and issues almost every time. Gets stuck on one store and if you go to a different area the prices and items are all wrong, won't load the right coupons, and fails to place pickup orders correctly without a lot of troubleshooting. I try to "check in with the app" for pick up and literally nowhere in the app to do so. Restarted the app, checked for updates, followed the direct link from the text. Had to flag down an employee and beg for help and even they couldn't figure it out.
15 people found this review helpful
Albertsons Companies, Inc.
April 24, 2024
We are sorry the app is not working as expected and would like the opportunity to address your concerns. Your feedback matters to us. Please chat with us on the mobile app by visiting Need Help under the Settings page or the website using your mobile browser, so we can further assist you. You're still able to enjoy this feature on our website.
Trac Fone
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This app has a LOT of issues. Crashes constantly & closes. On the rare occasion it finally opens, telling me I must log back in. The app logs me out, forcing me to log back in when it finally opens. Extremely time consuming. When adding deals for J4U deals, each time you clip a coupon, the app drops to the bottom of the list, havimg to scroll back to the top. Nothing but issues. Fix the constant log in.
435 people found this review helpful
Albertsons Companies, Inc.
April 17, 2024
We apologize the app has not been working properly. At your earliest convenience, please feel free to chat with us by visiting the website using your mobile browser, so we can further assist you. You are still able to enjoy this feature on our website, until we are able to assist you with the app. Thank you!
Tom Hill
It's bad enough to have to have a card. Now you still have to click on coupons. Not enough. They have digital only. Not enough. They have frenzy Friday. Not enough. I get an email, free $10 off my next purchase of $40 or more. So I click, I scan, I shop. Gee that seems awfully high ? I get home, anylize my receipt. Oh, I didn't get this deal, I didn't get that deal, didn't get the $10 off either. My last 3 visits have averaged $14 in lost discounts. Is it time for a class action lawsuit ?
10 people found this review helpful
Albertsons Companies, Inc.
April 11, 2024
Thank you for sharing your feedback with us. This has been shared with the fitting teams for further review. Please feel free to chat with us on the mobile app by visiting the FAQ page under Settings or visiting the website using your mobile browser, so we can further assist you. We want our valued shoppers to take part in the coupon sales.