Jon Gaskell
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App generally works well for me. Sometimes searches are very slow or fail completely, but that is occasional. Also a little slow to respond at times. I'm terms of features, The difference between adding something to the list and adding an item to the cart is hard to explain to my family. They see it as two places to do the and thing. Everything just goes in the cart, but that works for us.
1 person found this review helpful
Blair Reiter
The instructions for the new updates intended to make rewards better are so confusing, I have no clue how to actually use a lot of the features. I get errors frequently when trying to clip deals, and once I do clip a deal it often scrolls to the bottom, so I then have to scroll back to the place I was at before which is time consuming and frustrating. I really wish the store would just put items on sale instead of making people clip deals.
17 people found this review helpful
Albertsons Companies, Inc.
April 9, 2024
We are sorry the app is not working as expected and would like the opportunity to address your concerns. Your feedback really matters to us. Please feel free to chat with us on the mobile app by visiting Need Help under the menu options or visiting the website using your mobile browser so we can further assist you.
Denise Lindquist
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Since my last review in September of 2021, changes were made that made it much easier to utilize the app. However, there are features in this app that are so convoluted I can't understand enough to even utilize them. I'm grateful I can at least use the J4U coupons. As far as the rewards and points features, I am at a loss trying to figure everything out... Can't instructions be written simply for the points and the rewards features without all the convoluted caveats?
74 people found this review helpful
Albertsons Companies, Inc.
September 6, 2021
Hi! Denise, We are sorry that the application did not work as expected, and hope to have a chance to solve your problem. Your feedback is very important to us. Please feel free to chat with us on the mobile application by visiting the "FAQ" page under "Settings" or using your mobile browser to visit the website, so that we can help you further.