Amelia Adele T.
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EDIT: After logging out, restarting my phone, and then logging back in, my data reappeared. There is still no sync option, though, & the app isn't as user friendly as it was. Everything takes more taps to do, it seems. I used to love the app. But after changing the app, my data will not sync. I've tried the trouble-shooting steps, but can't complete them because there are no "sync" options where the chatbot says there should be. I've logged in & out a few times.
2 people found this review helpful
Joicom corporation
April 25, 2024
Dear Amelia, Sorry for the inconvenience caused. Which periods of data are not synchronized? Could you please send some photos for our reference? Please kindly contact us via email (support@renpho.com) if you have further questions. Sincerely, Renpho Customer Service Team
Adam Hancock
App has its quirks. I've only recently just found out about the athletes setting where it is now actually accurately reporting my stats. My issue with how these stats are presented, the charts are awful. The show an average and only show data points within a boundary, if you don't regularly measure your weight the charts are pointless. They used to be okay but an update over the last year has rendered them pointless.
10 people found this review helpful
Joicom corporation
March 18, 2024
Dear Adam,
To turn on/off the Athlete Mode will affect the body fat percentage.
Please note that individual data points on the trends graph will reflect exact readings if only one measurement was taken on that particular day/month/year. However, if there are multiple measurements for that period, the graph will show the average value.
Paul
Wanted to let folks know who bought the Vont brand scale only to have the software support & company completely vanish, this app works with the scale I just downloaded it, clicked the "+", told it to look for available scales, and it found the Vont and transferred all the same information. It looks like a good app, One real nice feature is you can use the app in guest mode So you don't have to share any info, especially if you just want to confirm it's going to work.
25 people found this review helpful