Montana Grl5
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I click on an incoming pulse survey immediately and it says it's closed. It's suspicious. I will give the a star back when this stops. Instead of shifting the blame, address it , then fix it. Most pulses happen about 7-9am my time when I am busy instead of in the middle of the day which would be more convenient. Another star docked until that is fixed.
8 people found this review helpful
StartPulsing Limited
October 6, 2023
Thanks for sharing your feedback with us! There are instances where brands may decide to close a Pulse before it reaches its quota, which could be why you are seeing this message. If this issue persists, please feel free to contact us at info@onepulse.com so we can investigate further.
Tyler Meier
I like the idea of this app, it's pretty fun answering the quick surveys. However the minimum cash out amount is just way too high, I honestly don't know if I'll reach the $20 amount within the year. The app is also pretty laggy, the pulses themselves are really quick and snappy, but there's like a 5-10 second pause between pulses where it just kind of hangs. All in all it's just kind of a waste of time, sadly.
16 people found this review helpful
StartPulsing Limited
February 16, 2024
Thank you for your feedback, Tyler! We appreciate that you enjoy the app concept and find the surveys fun. We understand your concern about the minimum cash-out amount and the laggy performance, and we will definitely consider your feedback for future updates to improve your experience.
A Google user
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The app itself is fine, but the customer service is severely lacking. I've been trying to get in touch with someone about my paid pulses not paying, but they'd rather ghost me than solve the problem. Edit: I spoke out of frustration and hastiness, but OnePulse came through for me and credited my account. It was actually my first time having to contact them with an issue (some kind of error with the app) and they handled it well.
55 people found this review helpful
StartPulsing Limited
August 6, 2019
Hey Chelsea, thanks for leaving a review. We apologise for the delay in response, we aim to reply within 24 hours (on a weekday) but sometimes we experience a spike in queries so it takes a bit longer. We have been informed that your account has since been credited. Thanks! OP Support