Magni Ogden
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Used to love this banking service. Currently use them for my direct deposit now. As a bank, straight forward, no hidden fees. Awesome. No issues with that side. But as of recently the app won't load to the login screen even after a reinstall. I now am forced to use the web interface for balance inquiries. The app was GOOD too. Had biometric log in support, at one time they had the available balance viewable from the login screen on a little slider. Not anymore. Nothing works. Bout to switch bank
95 people found this review helpful
We are sorry to hear that! For further assistance, please email us at social@netspend.com with details about the issue, your app version, and your device. Screenshots will also assist us in the troubleshooting process.
A Google user
It was a pretty useful app, until I checked it today (3/5/2020) and discovered that the user interface had completely changed, and had actually become unusable in the process. Attempting to view my transaction history kicks me to the bottom of the page, and presents me with a "you're all caught up" message that I can't close. The navigation menu is stuck open and cannot be closed. White text on a pale gray background renders what little information is displayed unreadable. My app is broken, man.
182 people found this review helpful
Hi, we are sorry that you're having issues with the app recently. Please email us at social@Netspend.com. Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue.
Kayla York
when i attempt opening this app, it won't allow me to sign-in to my account due to error.... so i check on my browser.... there have been several (& i mean SEVERAL..) $0.75 charges to my account for absolutely NO reason. i've considered multiple things but there just isn't a reason for the charges. at first i thought there may be a monthly fee to keep it open, if you aren't using it so often... but there are more than one $0.75 charge per month. as of now, i just can't suggest this app/account.
43 people found this review helpful
We are happy to review your transaction history with you. Please email us at social@netspend.com. Thank you.