Midco My Account

Midco

About this app

Control your Midco account right from your phone. With the Midco My Account app, you can:

• View your statement and pay your bill.


• Manage your account details, users and profile.


• Get important account notifications.


• Explore your current service plans and equipment.


• Troubleshoot or reboot your equipment.


• Reset your password and security PIN.


• Manage your auto pay and paperless billing settings.


• See current service outage updates.


• Add upcoming appointments to your calendar.


• Access troubleshooting tips.


• And more!

Just download the app and log in with your My Account information to get started.

- Streamlined navigation. Intuitive design.
Maneuvering your way around the app is simpler than ever. From the main dashboard, you can access the navigation bar to easily manage all your Midco account information.

- Quick customer support.
Connect with our support team directly from My Account. Click the speech bubble icon in the upper left corner of your screen to live chat with a customer service representative. Or if you prefer, you can text or call.

- Appointment scheduling.
When you have an upcoming Midco service or install appointment, you can now save it to your device calendar. Customers can modify appointments in the app and cancel service call appointments.

- More accurate outage updates.
If we detect a Midco service outage in your area, it will appear on your main dashboard.

- Easy customer referrals.
Access your unique Connect-A-Friend referral code - which can be used to gain credits towards your Midco bill - and track your redemption credits.

Have questions or need support? Reach out at Midco.com/Contact.

Ratings and reviews

UPDATE: The app is at it again! I can no longer log into the app, it just does nothing, try ro get code txt to me and nothing, also on the website it says email or password are incorrect, try to get a code txt to me on website, and tells me same thing?!?!?!? I still get the news letter emails, but somehow can't login? Had to reset my password yet again, finally got back into my account

This app doesn't work with a Samsung Galaxy S24 Ultra. When I click the app, I get a completely white screen. The app never lets me access my account. I've connected with my cell service as well as my wifi. I've also restarted my phone. I've also uninstalled and reinstalled the app several times. Nothing has worked.

I also have an infinite white screen upon opening the app. It seems to be a common issue since the update in January. Please fix this! I've uninstalled and reinstalled twice with no change.

What's new

Minor feature enhancements and bug fixes.