Accounts by Mercer Marketplace

Mercer (US) Inc

About this app

Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include:

Easy, Convenient & Secure
• Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided)
• No sensitive account information is ever stored on your mobile device
• Use Touch ID or Face ID to quickly log in to the mobile app

Connects You with the Details
• Quickly check available balances 24/7
• View charts summarizing account(s)
• View claims requiring receipts
• Click to call or email Customer Service
• View your statements and notifications
• Scan product barcodes to determine their eligibility

Provides Additional Time-Saving Options (if supported or applicable to your account(s))
• File a claim towards your FSA and HRA
• Take or upload a picture of a receipt and submit for a new or existing claim
• View, contribute and distribute HSA transactions
• Pay bills from any account and add a payee
• Manage your expenses by entering medical expense information and supporting documentation
• View and Manage your HSA investments
• Retrieve your forgotten username/password
• Report a debit card as lost or stolen

Powered by WEX Health®

Ratings and reviews

Password acces is completely useless. Username and password work when using a computer, but for some the app will not recognize. Changed three times and same issue. It's pretty useless and after reading other reviews that are a month or even older, there doesn't seem to be any effort to try and fix. I've had this app installed since the beginning of the year and it has been updated. I'll give it one more month then uninstall.

Terrible app experience. Like everyone else, logging in is far more cumbersome than it needs to be. Once you're in after you undoubtedly are forced to change your password for the n'th time, the app itself is a glorified website which is garbage in itself. I have to use Mercer to track my HSA through work so I've had to use it for years. It has always been a frustrating experience. I gain a sense of existential dread every time I know I have to use it. Fix this please.

Of all the apps i've installed this has been the most infuriating experience. I pay extra for Mercer 365 hub this is the third time recently that the app randomly decides my fingerprint isnt adequate and my saved password is wrong. Then I reset the password and that wont work either. I click on the link in the email to reset password, I complete the process try signing in on the website and the app and somehow my brand new password is wrong. I have no access to view my money.

What's new

Bug fixes