Index: Business Phone Number

In-app purchases
4.2
145 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Index helps small businesses improve customer communication with powerful tools like instant auto-reply, texting shortcuts, customer notes, and more.

GET A DEDICATED BUSINESS PHONE NUMBER

Index gives you a local number that you can use alongside your existing business number or as a replacement for it. Your Index Number powers all of your Index communication tools and features.

RESPOND TO MISSED BUSINESS CALLS AUTOMATICALLY

Turn missed calls into opportunities with Auto-Reply. Index immediately sends a custom, branded text message to keep customer conversations going when you can't pick up the phone. Share hours, important links, and anything else that might help you win new business.

HELP CUSTOMERS INSTANTLY WITH TEXTING SHORTCUTS

Access shortcuts for interacting with customers right from your text thread using Index’s Texting Toolbar. Create reusable templates for common questions, book appointments, request payment, collect reviews, and more—all with a tap.

CAPTURE AND ORGANIZE IMPORTANT CUSTOMER INFORMATION

Save important details about your customers easily, and reference them quickly to add a personal touch to every conversation. Organize customers into lists for sharing updates, offers, and more.

REACH CUSTOMERS THE WAY THEY PREFER TO BE REACHED

89% of customers prefer texting businesses over any other mode of communication. Index’s suite of simple, text-based features empowers businesses to reach customers on their terms.

Index gives you powerful tools to manage your customer interactions with the convenience of text.

Download Index today to start your risk-free 7-day trial. Cancel anytime.

Terms of service:
https://www.pinger.com/terms

Privacy Policy:
https://www.pinger.com/privacy-policy/
Updated on
Apr 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Messages, and Calendar
This app may collect these data types
Personal info, Messages and 8 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.2
143 reviews
Grace Hampton
December 29, 2023
Longtime Sideline user and recently upgraded to Index. The additional features are great and save a lot of time. Love having a separate business contact list as well. Support was fast and helpful getting us going when changing over. Thanks for the great app!
32 people found this review helpful
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Pinger, Inc
January 2, 2024
Hey Grace, thank you so much for continuing to be a loyal longtime user on Sideline, it's fantastic to hear that you've also been enjoying everything Index has to offer you. If there's anything we can do for you, please feel free to email us at reviews@getindex.com. We'd be happy to help.
Grand River
February 8, 2024
Doesn't have a search feature for text. Won't work outside of the USA. Can't travel and still access my business line.
21 people found this review helpful
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Pinger, Inc
February 8, 2024
Hi, Index is specifically designed for use within the US only and isn't meant for international use. We apologize for any inconvenience. Regarding your feedback about a search feature for messages, we'll be sure to relay your feedback to our teams. In the meantime, if there's anything else we can do for you, let us know at reviews@getindex.com.
Taya “MickiTHEBody” Micole
February 11, 2024
Only thing I don't like is if I have my email and my password why do I run into problems logging in from my other device THE ONE I DIDN'T REGISTER THIS APP WITH 🤦🏿‍♀️MY MAIN PHONE IS BROKEN AND NOW I CANT LOG INTO MY SIDELINE THIS KINDA BOGUS BUT EVERYTHING ELSE ABOUT THIS APP IS COOL I GUESS 🤷🏿‍♀️
14 people found this review helpful
Did you find this helpful?
Pinger, Inc
February 12, 2024
Hey there, we're sorry to hear that you've been experiencing issues getting back into your account on Sideline. If you continue to have any trouble properly signing into your account, please reach out with any more info including your Sideline account info along with any error messages you receive when trying to log in at reviews@sideline.com.

What's new

Better. Faster. More Reliable. That’s our motto for every update. And in this release, performance updates make Index all of those things.

If you’re enjoying the app, please leave us a rating or review. Need help? Email us at: support@getindex.com