DoorDash Order Manager

DoorDash

About this app

DoorDash Order Manager is an all in one tool for taking in orders, adjusting and managing them before preparation, and keeping them on track from pickup to delivery. Get help when you need it with live chat support. Grow your business through delivery.
You can sign up your restaurant for DoorDash at https://get.doordash.com in less than 5 minutes.
- Keep track of all your orders, and make sure your delivery customers get an A+ experience
- Easy 1-click confirmation of an order — no faxes, phone calls, or emails
- Tools for managing an order – Add Additional Charges, Mark Items Out-of-Stock, Contact Customers, and more
- Automated and fast — we’ll automate cancellations & refunds if an order has an issue

Ratings and reviews

As someone who works with both UberEATS and this app, Doordash can be better. Firstly, I wish there were a way to notify a customer if there's been an issue with making their order (out of stock menu item, delayed) instead of replacing it as the only options with something else they didn't even order and/or costs more. Secondly, when a menu item is marked as unavailable it takes a LONG time to go into affect and customers can still order said unavailable item. It's annoying, do better 👎

The app does not work. Instead of getting actual support or a developer trying to fix the issue, support email tells me that I should junk my $75 brand new tablet and pay $24/month for a tablet from doordash. Fix the app or lower the price. It's not reasonable for me to rent one at 4x the cost of buying my own tablet.

I work in a restaurant and we all hate this app! At first it worked fine. Since it quietly updated weeks ago, it changed. Before it rings once when an order comes, the ringtone was annoying like all other food delivery companies, understandable. But after, whenever something happens, it rings! Driver accepted an order, it rings; driver arrives, it rings. For one single order, it rings 4 times! Sure it does have the option to turn it off, but it quietly turns it back ON! Please fix it!