Cigna Health Benefits

Cigna

About this app

Use this app if your membership card displays www.cignahealthbenefits.com and a personal reference number (xxx/xxxxx…).

The Cigna Health Benefits app is designed for customers in a Cigna Global Health Benefits group plan sponsored by an International Organisation (IGO/NGO) or a corporation in Africa


Life can take you many places. That’s why, at Cigna, we want to give you easy access to the services you need, wherever you are.

With the Cigna Health Benefits app, you can:

&#8226 Search for a doctor, hospital or facility, and email the search results
&#8226 Download or send an electronic version of your membership card for you or a family member*
&#8226 Submit claims* and check the status of your pending claims
&#8226 Contact us with the tap of a finger

(*If applicable for your plan)

Ratings and reviews

It used to be good. Now I can't log on. Have cleared cache, restarted phone, uninstalled and reinstalled. But every time I log on and press continue, the logon info goes blank and I have to fill in the logon data again, press continue, and the login fields go blank. When I go to help in the app and press "what if I cannot log in" nothing happens. I have important things to do snd I can't.

Review from 2020: The app has been updated and now it doesn't work at all. Can't upload photos. It was bad enough before, as it just crashed if I took a photo from within the app. Now even if I take the photo beforehand and select it from the gallery, if doesn't upload it. Currently it's impossible to submit a claim from within the app. Update 8/2022: When are you going to fix this app. Read the reviews. Uploading images doesn't work and it is very frustrating. I've tested in on 3 devices now.

Very convenient app for older devices. Works flawlessly on earlier Samsungs for example, including S7. From the S8 onwards at least until (including) the S20+, the app hangs on the attachments page when submitting a claim. No link to tech support provided in the app nor on the play store. Update 2022: Incompatibility with newer phones still not resolved. Continues to crash 100%. Rating lowered.

What's new

- Minor bug fixes