Nasrulla Jameel
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Overall performance of the app is great. The layout is easy. Its visually pleasing. However, having to login everytime to use the app is very tiredsome. Since phones are personal devices, no one has access to it; hence I feel login should be automatic after first login. Plus, having to enter the secret answer is giving me panics, thinking that I have entered a wrong password. It is like a password recovery process.
107 people found this review helpful
State Bank of India
August 25, 2021
Dear Customer, Thank you for your encouraging feedback. The password is kept for safeguarding unauthorised access. However, you can try setting MPIN and logging in through MPIN will be convenient. You can also share your feedback on inb.sbimale@statebank.com
Thank you for your cooperation.
BINESH UB
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Very poor app when we try to login for any needs otp will come hours later only very bad experience only if any options are there to give zero stars for this app I will opt that instead of giving one star such a useless app
2 people found this review helpful