About this ebook
Roberta Snow and Paul Phillips present a clear and structured way to manage the challenges of limited resources, competing demands, and the need for accountability while remaining true to a nonprofit’s mission. Making Critical Decisions offers nonprofit leaders a proven model for making hard choices that minimize risks while maintaining progress toward the organization’s goals as well as a practical framework for understanding and implementing the decision-making process. The book includes qualitative and quantitative tools and offers illustrative case examples throughout that clearly show how this method can be applied to different types of nonprofit organizations.
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About the author
Roberta M. Snow is a professor of management at West Chester University and former director of Nonprofit Management and Leadership Programs at the University of Pennsylvania.
Paul H. Phillips is a consultant with nonprofit organizations and manufacturing companies and a former partner at KPMG. He works with organizations on enhancing the efficiency of their infrastructure and on developing methodologies to optimize their operating assets.
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