PRISCILLA OPPENHEIMER, an independent computer networking consultant, has been developing data communications and networking systems since 1980. After years as a software developer, she became a technical instructor for Apple Computer, Network Associates, and Cisco Systems, teaching network troubleshooting and design.
JOSEPH BARDWELL is Vice President of Professional Services for WildPackets, a world-class provider of network analysis software. He has over twenty years of computer industry experience, is a network technology expert, and is the founding engineer of the Network Analysis Expert program.