Administrative System Innovation and Building a Public Service-Oriented Government

Marc Holzer · Wei Hu · Mengzhong Zhang

Nov 2019 · Cambridge Scholars Publishing

About this ebook

From the late 1970s until the present day, the New Public Management movement flourished in the United Kingdom, New Zealand, Australia and a number of other countries over the globe. Nowadays, governments across the world are more service-oriented than previously, and administrative system innovations are encouraging new ways of improving public services. Increasingly, more and more countries are witnessing administrative innovations to provide better, quicker, and more efficient and effective service to the public.

To this end, this collection of essays highlights public service theory and practices. While some chapters concentrate on innovation in administrative systems, others pay attention to more theoretic and practical issues. A few examine municipal-level public service and innovation, whereas others focus on environment, community policing, public infrastructure, partnership governance, and e-service and e-participation, as well as citizen participation.

The book represents an excellent, updated resource for scholars, students and practitioners in the broad field of public administration, public policy, public affairs and public management.

About the author

Dr Marc Holzer is Distinguished Professor at the Institute for Public Service of Suffolk University, USA. He has previously served as Founding Dean and University Professor of the School of Public Affairs and Administration at Rutgers University-Newark, USA. He is a Past President of the American Society for Public Administration and a recipient of many national and international awards.

Dr Mengzhong Zhang is currently an Associate Professor at Gannon University, USA. Previously, he was the Associate Dean at the School of Public Affairs and Administration of Rutgers University-Newark, USA. He served as a Research Professor and Master’s Degree Program Director at the School of Public Policy of the University of Maryland at College Park, USA.

Hu Wei, PhD, is Professor and Executive Dean of the Marxist School of Shanghai Municipal Party School. He is also Distinguished Professor of Shanghai Jiaotong University and Vice President of the Shanghai Social Science Association. He is a recipient of the State Council’s Special Allowance.