Service Design: From Insight to Implementation

Name: Service Design: From Insight to Implementation
Rating: 5 (1 reviews)

Andy Polaine · Lavrans Løvlie · Ben Reason

Mar 2013 · Rosenfeld Media

5.0

1 review

Ebook

216

Pages

Eligible

About this ebook

Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

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