The Toyota Way (Second Edition): 14 Management Principles from the World's Greatest Manufacturer

Jeffrey Liker

Jun 2021 · McGraw Hill-Ascent Audio · Narrated by Perry Daniels

About this audiobook

Multiple Shingo Award-winning management and operations expert Jeffrey K. Liker provides a deep dive into Toyota's world-changing processes, showing how you can learn from it to develop your own improvement program that fits your conditions. Thanks in large part to this book, managers across the globe are creating workforces and systems that produce the highest-quality products and services, establish and retain customer loyalty, and drive business profitability and sustainability. Now, Liker has thoroughly updated his classic guide to include: completely revised data and updated information about Toyota's approach to competitiveness in the new world of mobility and smart technology; illustrative examples from manufacturing and service organizations that have learned and improved from the Toyota Way; a fresh approach to leadership models; the brain science and skills for learning to think scientifically; and how Toyota applies Hoshin Kanri, a planning process that aligns objectives at all levels and marries them to business strategy. Organized into thematic sections covering the various aspects of the Toyota Way-including Philosophy, Processes, People, and Problem Solving-this unparalleled guide details the fourteen key principles for building the foundation of a powerful improvement system and managing it for ultimate competitive advantage.

About the author

Jeffrey K. Liker is Professor Emeritus of Industrial and Operations Engineering at the University of Michigan and president of Liker Lean Advisors, LLC. His articles and books have won thirteen Shingo Prizes, and he was inducted into the Association of Manufacturing Excellence Hall of Fame and the Shingo Academy.

Perry Daniels is an award-winning, classically trained actor from Atlanta, Georgia, with over a decade of experience on stage, screen, and lurking mysteriously behind the microphone of his home studio. An audiobook junkie, Perry strives to bring sincerity, energy, depth, and a focus on performance to his narration.