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The online specials and promotions are gatergorised well, not had crashes and a good UI. Easy to use and handy for those lazy days where a quick take away is needed. This been said, there is a chat function but they don't have an awnser for why food is late and you just have to call the store... Counter intuitive... Bad user experience
17 people found this review helpful
Mandisa Mnguni
The most useless app I've ever came across. I placed an order pver an hour ago and still haven't recieved it, i used the live chat option to track and it says i have to call the store, i called the store and the answering machine said i should use the app to contact them as they are busy. There is no cancel order option, can't track, the chat option is pointless, can't even get to a customer care agent via telephone. Poor poor service. Now I'm suck with an order with no idea of its status
16 people found this review helpful
Tanya Bezuidenhout
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The app works great, the food is ready quickly when you collect and tastes great, but the delivery tracking does not work well - it jumps to different places on the map between the route and the store, it's inaccurate and leaves you waiting in the cold and dark for way too long
14 people found this review helpful