A Google user
For me, the app works pretty well. Sometimes I have to close and reopen so messages will load, but at least it gives notifications. It does have connection problems and will have trouble loading profiles (including my own). What I DO want is to have something that'd pop up to let you know when the other person was typing (that's my main problem)
10 people found this review helpful
Purushotam Rawat
April 25, 2020
Thank you for your feedbacks and suggestions. We will try to fix the issues and add more interesting features in the upcoming updates.
For more help and suggestions, feel free to reach us at help@aceapp.info.
A Google user
The app has its issues, I won't pretend it doesn't. There are bots, there are catfish, both of which are easy to spot, but still very annoying, especially since there's no real reporting system that I know of. But it's a much more accessible platform than things like ace-book or asexualitic, and I was really surprised to see so many aces within a stone's throw of me, especially since I live out in the middle of nowhere. I've met really great people, and I'd recommend the app, despite it's flaws.
15 people found this review helpful
M L
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I updated the app on 6/4/20 and have been unable to log in with my email (connecting via Gmail and typing it in). It says "Connecting to ACEapp" then immediately crashes/closes the app by itself. I even tried uninstalling and reinstalling the app several times. Edit: After several emails, they finally resolved the issue. Communication could improve. And the new update looks better, but I do have concerns about requiring users to put their first and last name (and no way to make it private).
1 person found this review helpful
Purushotam Rawat
June 5, 2020
Dear M, please write to us at help@aceapp.info and share your registered email id there.
Don't worry your account is safe with us.
For more questions and queries, feel free to write to us at help@aceapp.info.