Support by Sony

3.7
9.91K reviews
500K+
Downloads
Content rating
Everyone
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About this app

- Find support information for your Sony products with Support by Sony
Support by Sony helps you quickly find support information.

- Instant notification about your bookmarked products
Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.

- Touch your smartphone to your Sony product that supports NFC* and display support information in a flash.
*See NFC compatible Sony products on our official site.
Updated on
Nov 16, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Financial info, App activity and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
9.36K reviews
Sue G
May 12, 2024
Totally useless to me. Have relatively new DVD player with which I have viewed DVD s on an old TV. I have reconnected DVD to TV & can no longer watch DVDs & find no instructions or manual to help me. Am technically challenged & have no way to find out what to do to be able to use it. Should be easier for those of us who don't understand w/o specific instructions.
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A Google user
December 18, 2019
The app shows the details and new news and announcements of the products but it has some problem in downloding the software or something that is available in the link , it resulted in using a browser... If it has feature of downloading the manual and supporting guides pdf and saving it here would be easy to open and read or check in urjent situation...if this feature is done it would be great one...
15 people found this review helpful
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Roger Butterfield
January 6, 2022
Both the app and the Sony support pages are in need of a major overhaul. The "Import from My Sony" feature doesn't work when you're attempting to add your products to the app. The link about compatible accessories sends you round in circles. The whole system is a bit of a mess!
27 people found this review helpful
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What's new

Performance improvements and bug fixes.