React Health Plus

3B Products

About this app

Collect, upload, and view sleep data from your 3B/React Health Luna® PAP using the QR+ feature, which allows you to take a snapshot of your Luna®'s screen to instantly submit your usage data. Optional 3B MaskFitter technology to conveniently help choose СPAP mask selections for the device user’s lifestyle. This easy-to-use app was designed to augment professional medical sizing for PAP masks and is not meant as a substitute for that purpose.

Ratings and reviews

Constant failed scans. Constant partial scans. You email them and they don't reply back. Have had issues since I started using this app and then never seem to fix it. It's frustrating because I have to have this information for my insurance to continue to pay but they don't seem to care or get it fixed. Looks like there have been the same issues for a few years but obviously it's not a priority to get it fixed. If I could rate 0 stars I would.

Update 11-18-23. I have been working with their customer service for two days. My app stopped working on 11-11. They keep insisting that it's a daylight saving time issue and that upgrading to Version 4.0.3 will fix it. And I keep telling them the latest version available is 4.0.2! Hopeful that this will be resolved soon but sadly not confident at all. This app has always been awful. At least the data does continue to record on the SD card for compliance purposes.

I would rate it even lower if I could! The app worked fine for about 3 weeks, but now when I try to scan in the morning it just flashes 3-4 times and then gives me the same "can only scan partial qr, do you want to send anyway?" It never used to cause my camera to flash line that. I tried my cam on other QR codes and they are fine. So it isn't an issue with my phone, lighting, camera, or wifi. It's odd that when I review my night's info everything is perfect numbers and percentages

What's new

Bug fixes