Brian Mufasa
Video playback is very poor on this app. It's been much worse on the website of late. Can't get videos to load on the website. When the series I'm watching is done, I'll be done with this app. The people watching on YouTube have a far better experience. My download speeds are greater than 300mbps so my internet not the issue. Also add option to cast on TV like YouTube does
2 people found this review helpful
Hello Brian, apologies for the delays. We are experiencing some delays on the webpage, and it is being worked on to restore the services. In the meantime, kindly use the Viusasa app the videos will play. For more information, contact us via WhatsApp's app/ SMS at +254717820820 or call us at +254709767000. ^BK
Peter Mwaura
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My experience was quite frustrating.To begin with,my homepage just runs blank for a couple of minutes then after entering the show I'm looking for(Becky), it just shows me a red circle bar which just goes round for half an hour.To make matters worse,after waiting for over half an hour,I'm told that my search results are empty.I feel very frustrated and furthermore duped. In fact, using the app is just a big dissapointment!!!
23 people found this review helpful
Hello Peter, we are really sorry for the unsatisfactory experience. Please note we are experiencing a slight technical hitch with the app and our team is working best to resolve. In the meantime, log onto www.viusasa.com to access Viusasa on web and enjoy the same experience as the app. Call us on 0709767000 for more information. ^NM
Brenda Alderson
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No longer enjoying this app, it won't play, keep saying i subscribe while I have already made the payment. Rubbish customer service π. If I can I would scale this app a -0. Horrible
177 people found this review helpful
Hi Brenda,
I apologize for the trouble. For more help kindly provide us with the phone number you are using to access your Viusasa account. Also, you may contact us at 254709767000 or WhatsApp at 254717820820. ^JK