Nick Mathis
The challenge section is ridiculous. I followed along with the metronome and played each note on beat, but it gave me a score of 0.9, now I can understand if my intonation was off a bit, but I played each note correctly and in time. I then tried to go slower than the beat and tried faster, the best score I was able to get was 2.2 (out of 100 I presume). I've been playing for 26 years and while I'm not great, I know I'm not nearly that bad.
55 people found this review helpful
tonestro
December 22, 2020
Hi, thank you for your feedback. On some devices the background music has an impact on the feedback. Please use (wired) headphones or turn off the accompaniment in the Volume Settings. If you need further help with this, please contact us at support@tonestro.com -Mari
Chris D
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App is pretty good when it works and has helped me improve and play more often. Frustrating because it crashes randomly multiple times every time I try to play. My phone isn't brand new but it is a flagship model from a couple years ago. Make a desktop app if it requires such high specs that most phones can't play it. Compared with other educational apps, they are stingy with free content and the annual subscription fee is insane
40 people found this review helpful
tonestro
September 6, 2021
Hi, we take the feedback from our users very seriously. Can you give us more information about the app crashes? Please get in touch with us via support@tonestro.com, I’m sure we will find a solution. Thanks, Mari from tonestro
Klopp 87
Diabolical treatment from tonestro support. I am so disgusted. I wanted to purchase the app because I am a very keen on learning the trumpet. The wording for buying the app is extremely misleading and anything but transparent. Before purchasing the app I myself, several family members and friends understood the wording to outline the app would cost £104.99 for the year broken down to monthly installments of £8.99 After one week free trial I was charged the full £104.99 causing finance issues.
7 people found this review helpful
Hello, we are pleased to hear that you are motivated to learn the trumpet. We regret that there were misunderstandings regarding payment. Transparency is very important to us. Please let us know at support@tonestro.com what you found misleading so that we can improve. We are here to help and want to find a satisfactory solution for you.