Well onTarget Fitness Program

Tivity Health, Inc.

About this app

This app is available to you through the Well onTarget® Fitness Program, as a benefit of select Blue Cross and Blue Shield (BCBS) health plans.

With this app, eligible members book studio classes, find participating fitness centers, and keep track of fitness center visits to earn Blue Points exchangeable for healthy living rewards. The program helps members get on track – and stay on track – to reaching wellness goals.

As part of the Fitness Program and with this app you'll get access to:
• A nationwide network of fitness centers including national and regional chains. That means convenient access to a gym close to wherever you are - whether at home, work, on vacation or traveling!
• A loyalty program of nationwide, boutique studios to unlock discounts as you go
• Online account management, goal-setting, and tracking of your fitness center and studio visits

Privacy Policy / Terms of Use / Personal Data Sharing (CA & NV residents only):
• https://bcbsilforyourhealth.com/privacy-policy-app
• http://www.tivityhealth.com/do-not-sell-my-personal-information-app/

Ratings and reviews

I have to log in, send, receive, then enter a 2FA code every time I try to use this app. I've selected "Remember me" every time, but it still signs me out shortly after closing the app. Looking at previous reviews, this has been a known issue for at least 2 years and still hasn't been fixed. It also often freezes and forces you to sign in again immediately after entering the 2FA code. Very frustrating.

Everything I try to open the app I have to log in and have a 2nd verification code sent via email, quite annoying. The map doesn't work properly. Cannot zoom in or move it around to look for gyms/studios It would be much better if I could access all the digital content (les mills) in the app, but it seems I can only use the actual website to get to this content. Basically, I see no purpose for this app as the lack of functionality forces me to use the actual website.

Constant errors and app closing unexpectedly. Does not show fitness studios near me - only gyms. I chose a digital membership with studio pass. I also cannot view my membership card on the app. There are many, many bugs that need to be fixed. I have uninstalled and reinstalled. I'll most likely be cancelling my membership through BCBS/employer. This app was released with too many kinks/bugs to work out.

What's new

• Users now have the option to delete their account through the app.
• Other fixes and under the hood improvements.