Mary
Honestly impressive how well this app worked. Worked better than the hotel key cards. My only UX note is that I wish if you have an active stay, when you open the app it defaulted to the Stay tab rather than the explore tab. It was frustrating to have the extra click and load time to access the key, but other than that, it was perfect!
Delys Johnson
We stayed here for a week and would ABSOLUTELY stay here again. Simple and perfect for us. The room is small, but both of us and all of our stuff fit comfortably. We had read some reviews of the neighborhood being "ify," but we never saw anything at all that made us uncomfortable at all. No complaints at all of street noise either. The aerobus drops off at stop #3 directly across the street from the hotel. The restaurant upstairs was surprisingly pretty good, and the band was good too.
5 people found this review helpful
Peter Bates
In my experience the people from Sonder are great and the app, whilst appearing to do great things, has a chat facility that chucks out participants repeatedly. So if you ever try to change a booking be prepared to have your entire conversation with someone wiped multiple times. As helpful as they are, don't try to change a booking via the chat / app.
39 people found this review helpful