OUIGO

3.2
13.6K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Buy your low cost train tickets easily with the OUIGO application.

OUIGO is the SNCF's low-cost offer, 100% online. Travel at low prices by TGV and Classic Train to more than 50 destinations in France.

BOOK YOUR CHEAP TRAIN TICKETS USING THE OUIGO APP:
- Trains from 10€ to 19€ depending on the departure station
- For children under 12 years old, our prices never increase with a fixed price of €5 for Classic Train and €8 for High Speed
- Simplified booking thanks to the OUIGO customer account and its many features (favorite journeys, travel companions, simplified payment, vouchers, etc.)

CHOOSE YOUR TRAIN, YOUR SEAT, PAY AND IT’S IN YOUR POCKET:
- Search for my trips easily
- Select my seat, my options and validate my reservation
- Proceed to payment securely
- Modify my reservation
- Access my tickets easily directly in the app or by downloading the ticket from Wallet (only for iOS)

THE OUIGO PLUS OFFER FOR ONLY €9
- An “all inclusive” formula to take advantage of numerous options, for only €9:
- Choose your seat: standard, with plug or solo
- Benefit from one XL or additional baggage
- OUIFI and OUIFUN services

ENJOY OUR A LA CARTE PACKAGE WITH OUIGO ESSENTIEL:
- Choose your standard seat (+3€), plugged (+3€) or solo (+7€) with the CHOICE OF SEAT option
- Add one XL or additional baggage (+5€)
- Add a folded bike under cover (+5€)
- Change the date of your trip as many times as you want and up to the last minute for only €9, with the OUIGOFLEX option

NEW: BUY OR RESELL YOUR TICKETS VIA OUIGOSWAP
- A last minute incident? With the OUIGOSWAP option, put your ticket back on sale and wait for someone to buy it again

DISCOVER THE FOUR CORNERS OF FRANCE THANKS TO THE OUIGO TGV:
- Paris (Gare de Lyon, Gare de l’Est, Gare Montparnasse, Gare d’Austerlitz, Gare de Bercy, Marne-la-Vallée, Massy TGV, Roissy-Charles de Gaulle Airport TGV)
- Marseille Saint-Charles
- Lyon (Lyon Saint-Exupéry, Lyon Perrache, Lyon Part Dieu)
- Montpellier (Montpellier Saint-Roch, Montpellier South of France)
- Nantes
- Rennes
- Bordeaux
- Toulouse
- Lille (Lille Flandres, Tourcoing)
- Strasbourg
- And much more: Agen, Aix en Provence TGV, Angers Saint-Laud, Angoulême, Avignon TGV, Le Mans, Montauban, Nîmes, Nîmes Pont-du-Gard, Amiens (TGV Haute Picardie station), Valence.

ON THE WAY TO YOUR DREAM DESTINATION?
- When the day comes, remember to arrive 30 minutes before the train departure time for greater comfort. Please note, boarding closes 5 minutes before departure! Don’t forget to take your printed ticket or your e-ticket with you on the OUIGO APP. And for those with a sweet tooth, bring a snack: there is a bar car in the OUIGO Train Classique, but not in the Grande Vitesse. Welcome aboard ! :)

Find us soon on social networks:
- OUIGO: https://www.ouigo.com
- Facebook: https://fr-fr.facebook.com/Ouigo.fr
- Instagram: https://www.instagram.com/ouigo/?hl=fr
- X: https://twitter.com/OUIGO
- TikTok: https://www.tiktok.com/@ouigo
- YouTube: https://www.youtube.com/channel/UCVBEHWC2ouLx-4yG6tI30BA
Updated on
Apr 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
13.2K reviews
David Freitas
April 28, 2024
I created an account and purchased a ticket online and then I downloaded the app and tried to logon the app but the app tells me my email address is not setup for an account. I contacted tech support and they reset my password! That didnt help. Round and round. App doesnt work.
Did you find this helpful?
SNCF
April 29, 2024
Bonjour David, Afin de pouvoir vous aider, pouvez-vous nous contacter à cette adresse : support.appli@ouigo.com Bonne journée, l'équipe appli OUIGO
Mohd Syafiq Yazid
April 27, 2024
The app does not work and the company does not allow to purchase ticket any other way
Did you find this helpful?
SNCF
April 29, 2024
Bonjour, Nous vous remercions pour votre remontée. Afin de pouvoir vous aider pouvez-vous nous contacter via cette adresse : support.appli@ouigo.com, en nous détaillant les difficultés rencontrée. Bonne journée, l'équipe appli OUIGO
.
June 5, 2023
Absolutely abhorring experience. I bought a train ticket from Ouigo. All seemed fine. When I arrived from Australia to France and attempted to log in to the app the following error appears: "Oops, something went wrong... there was a problem creating your account" (I was attempting to log in not to create account). I was left Unable to access my ticket. I still get the same error. I would like to be reimbursed the cost of the ticket. Edit: A reply in French. Absolute lack of consumer care.
17 people found this review helpful
Did you find this helpful?
SNCF
June 5, 2023
Bonjour, pourriez-vous nous envoyer plus d’informations sur l’adresse support.appli@ouigo.com avec : la version du système d'exploitation de votre smartphone et le modèle - la nature du problème rencontré, avec idéalement des captures d'écran. Nous vous invitons dans l'attente à utiliser notre site mobile. Bonne journée, L'équipe appli OUIGO

What's new

L'application sort du technicentre avec son lot de nouveauté ! De nouvelles possibilités de voyage s'offrent à vous, découvrez-les :
Les comptes clients OUIGO deviennent Mon Identifiant SNCF. Connectez vous à l'ensemble des sites SNCF avec votre identifiant unique !
La sécurité de votre compte client est encore renforcée.
Et bien sûr, des corrections de bugs !

Bonne navigation sur l'application OUIGO !