myMerlin™

3.5
259 reviews
50K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The Abbott Insertable Cardiac Monitor (ICM) is a slim profile device which continuously monitors your heart rhythm and automatically records events of interest as configured by your doctor. The myMerlin™ app securely and proactively transmits information per a schedule set by your doctor. The app’s intuitive user-friendly interface allows you to record symptomatic events, view past and upcoming transmissions and helps you stay connected with your doctor. This makes it easier for your healthcare provider to obtain information about your heart’s rhythm. Some ICM device models include the ability for the device monitoring settings to be updated remotely by a healthcare provider.

This app will only function once paired with an Abbott Insertable Cardiac Monitor, an implantable device available via prescription only.

THE APP DOES NOT PROVIDE ANY HEALTH SERVICES OR MEDICAL ADVICE. IF YOU SUSPECT YOU MAY HAVE A MEDICAL EMERGENCY, YOU SHOULD SEEK IMMEDIATE MEDICAL ATTENTION FROM LOCAL EMERGENCY SERVICES OR YOUR HEALTHCARE PROVIDER.
Updated on
May 18, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
257 reviews
A Google user
February 10, 2019
One of the worst apps I've ever dealt with. Constantly having connection issues, whether I'm on WiFi or cellular connection. When recording, i always get the error "symptoms not recorded", despite everything else Bluetooth and WiFi related works. Have tried this on multiple devices with the same result. Have rebooted, uninstalled the app, cleared cache, cleared data, etc., and even reformatted my phone. Same result. Out of each month, I'm lucky to get 10 days of successful recordings out 30 days
49 people found this review helpful
Did you find this helpful?
Abbott
January 8, 2020
Thank you for your message. We would like to know more about the details. Please send us your contact info by App Store Direct Message. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the social media comment section.
Aratan Aenor
October 15, 2021
Pros: Recording and sending data appears to be working. Cons: After recent update the app sends constant alerts that it is running in the background, which is annoying because I know it is supposed to be running in the background. No more reminder about upcoming scheduled data transfers. There is a yellow banner across the top that tells me to check my internet connection. Thoughts: I don't know who Abbott has working on Merlin, but they need to hire some decent QA testers.
40 people found this review helpful
Did you find this helpful?
Abbott
October 19, 2021
Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to SY_Complaints@abbott.com with Complaint ID: PER-2021-0175279. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.
Dennis Fedorka
July 16, 2021
New update added icons to status bar and lock screen without my permission. They can't be removed. It now also sends a notification every time I access app to tell me that it is running in background. This notification can not be removed or cleared from screen. No longer tells me date when full download will be performed. New home screen is clunky compared to previous version. From a user view point previous version is better. Give it back.
8 people found this review helpful
Did you find this helpful?
Abbott
July 19, 2021
Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to SY_Complaints@abbott.com with Complaint ID: PER-2021-0118900. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.

What's new

This update includes changes for improved usability and performance.