Shift4 InCharge

Shift4 Payments LLC

About this app

Actionable insights at your fingertips.

InCharge is a robust restaurant management platform that gives you a wide variety of real-time reporting and analytics to help you run your business. As a mobile companion to Shift4’s Lighthouse Business Manager, InCharge puts actionable insights at your fingertips so you can make smart, data-driven decisions anytime, anywhere.

Features include:

-Ability to view stats from multiple locations or hone in on a single restaurant
-Syncs in real time with Harbortouch Bar & Restaurant (HBR), CirroTouch, and Duet POS systems
-Quick login access with fingerprint and facial recognition options

Whenever you enter the app, you’ll see a high-level overview of all your locations that includes a daily or weekly view of:

-Total sales
-Sales per ticket
-Average ticket time
-Open tickets
-Labor percentage

From there, you can drill down to get more details about any of these areas to quickly identify trends and resolve any issues.

InCharge also includes labor management tools that allow you to view, assess, and manage your employees to reduce costs and improve efficiencies.

-View staff member performance, including hours, sales, tips, ticket time, and more
-Compare current labor percentages with the location’s trends
-Identify staff currently working overtime

Ratings and reviews

Glitches but expected pre-release. Great start and look forward to updates and fixes! 1. Please fix update request on startup. Replace with rate me message! 2. Give a detail by payment on the home screen. Would love to know cash vs credit!!! 3. Waking up the app is pretty rough. Messages are very annoying that show offline when the device is really not... Keep up the great work!

The app has been updated and now my credentials don't work. I have verified they are correct by logging into the website. Additionally, the password reset option in the app does not send an email to reset the password, even though I know it is correct. I have contacted support and it's been escalated but not fixed yet.

Cannot sign in for last 2 days... errors at login. Authentication problem .

What's new

InCharge app by Shift4. Sign-in with Lighthouse portal login.
- System upgrade for ongoing compliance and performance
- Removed integrated chat bot
- Removed Labor details for SkyTab Workforce merchants