Kim Gabriele
I'm giving 2 stars because the game itself is a lot of fun. HOWEVER, I understand the game has to make money, but the CONSTANT ads are too much for me. After EVERY LEVEL there is a 30-second ad. They break up the gameplay and turn a really fun word game into an exercise in frustration. I am uninstalling now, I waited until I was able to rate the game. I know my review won't make a lick of difference in how y'all run your game, I wanted to give my 2 cents before deleting. Thanks for reading.
11 people found this review helpful
Hello, we're sorry for the inconveniences with the ads. We do value you as our user, please remember that. What concerns ads, they allow the developer to make improvements and changes to the game, while keeping it free, just as you've mentioned. Thank you for understanding! In any case, we'll keep working on improving this moment further.
Shiloh Nunn
- Flag inappropriate
- Show review history
First, the game could be fun but the ads are absolutely horrible, was literally forced to watch an ad before I get even start the first level after opening the game / app. Second, I'm just a few levels in and I'm already starting to get repeated questions and answers. Don't waste your time.
1 person found this review helpful
Hello, thank you for notifying us. This repeated level will be removed, we've already detected such an issue. And currently we plan to add new challenging levels regularly, every week. Hope you'll enjoy them. 😉 What concerns the ad before the 1st level, please contact us (app's Settings – Support), so that we can check and fix the issue.
Carolyn Kelsey
- Flag inappropriate
- Show review history
Like the game, easy to top up lives without paying. HOWEVER, impossible to get past level 20! No combination of answers is correct on the final two groups, and when you watch ads to get enough gems to get the answers, when you submit the correct combo the game has just given you it says it's wrong! Impossible to contact via the contact us option in app, it just tries to get you to set up email settings. Shame, I have enjoyed it otherwise but will have to uninstall as pointless once at level 20
13 people found this review helpful
Hello Carolyn, thank you for reaching out and notifying us. Please accept our sincere apologies. Our content team will make sure to check the level 20 and correct it if necessary. As for the app support, it indeed needs to use your email address, just like any other regular email. Please contact us at support@severex.io if you still need our help.