I normally prefer using store's websites rather than the apps - just what I'm used to. This app is an exception. It's really user - friendly and straightforward. The only problem I have is, on my tablet, the pictures on the 'list' pages are strangely fore-shortened making the products look 'squished' (technical term!). That notwithstanding I still find this app very pleasing and will keep using it (way too often!!).
Almost perfect. The main reason I very rarely use this app is because I can't seem to be able to do anything but browse. I try to loaf my loves, check my recent order, load my lists and always, ALWAYS get "an error has occurred, please check your internet connection" when I'm sitting in my living room not 4 feet from my modem. Fix this error and the app would be sooooo much better and actually useable.
This app is terrific! My only complaint is that it's too easy to shop! I love being able to leave products in my basket and review them at any time, even after closing the app. All the features are so easy to use. No learning curve at all. Way to go Sephora, you've got me spending! 😰💸
Right now the app is good, it tends to glitch a lot. They try to offer so much: videos, facial recognition for makeup, etc, but if it's as good as the foundation matching in store.. I wouldn't count on it working and being accurate. Otherwise it's sooo convenient I love how it remembers things I love.. and some?? of the things I've purchased.
App is faulty! It ordered deleted items from my cart, not items I wanted. Customer service then misdirected me to call once a tracking number is issued to reroute refund but because I live in Canada now I have to wait for the order and send it back myself. No ownership for their app error, yes I had newest version.
Thank you so much SEPHORA for giving Android it's own stand alone app! I found little secret surprises that aren't on the online store! Highly recommend for all of the Very Important Beauties of the World! God bless you all! Check it out! 💋 VIB Rouge 💋
Find your lists to make shopping and replenishment easier
Fixed – Ppage videos can now be played
New Call Center hours in Contact Us