Publix Pharmacy

Publix Super Markets Inc.

About this app

The Publix Pharmacy app makes it even easier to manage prescriptions. New time-saving features are just what the doctor ordered.
*Quick refills
*Easy account setup
*Multiple prescriptions/patient management
*Prescription status, order history & details
*Prepaid pickup & curbside pickup, delivery, and drive-thru at select locations

Scan to refill.
Use your camera to scan the bottle. Request refills in a snap.

Be our guest.
Find a Publix Pharmacy, transfer prescriptions, and refill quickly without an account.

Switch it up.
Getting started with us is easy. Transfer all your existing prescriptions to a nearby Publix Pharmacy.

One-time easy account setup.
Just scan a recently filled Publix prescription bottle or enter the number from the label. We'll fill in your account details.

Log in to access more features.
When the doctor calls in your next prescription, it will automatically appear in your app. Just log in to your account to see important details, get helpful notifications, and set reminders.

Just a tap away.
Tap to view which prescriptions are ready for refill, in progress, or ready for pickup.

Pay in advance.
You’ll be notified when prescriptions are ready, then pick up and go.

More choices.
Receive medications from prepaid pickup & curbside pickup, delivery, or drive-thru at select locations.

Care for the whole family.
Add minors under 13 to your profile, and pets too. Members can also share profiles with others to allow access to prescription details and order history.

The perks are endless.
All patients’ prescription cards are neatly organized in one place.

Your feedback matters to us. Please contact the Publix Customer Care team with questions, suggestions, or concerns.

Phone:
1.800.242.1227
Monday – Friday: 8 a.m. – 7 p.m. (EST)
Saturday: 9 a.m. – noon (EST)

Ratings and reviews

Neither the app nor website bill correctly. I'll pick 2 prescriptions to pay, it shows I've selected 2 and the total when I pay online. I get there and they tell me I haven't paid for both and charge me again. I check my HSA and I did pay for both. Both are clunky to navigate. There is no permission in the app to allow access to storage so you can view statements. I will no longer pay in advance.

Slow, clunky, and buggy. It consistently shorts the number of prescriptions you attempt to prepay. I selected all 4, but it only charged me for 3. This happens ALL THE TIME. It's also incredibly slow! It takes 3-4 minutes just to pull up the prescriptions for only TWO PEOPLE. If it weren't for the fact that you can prepay before you head to the store, I wouldn't even use it anymore. It needs a serious overhaul.

Does not work most of the time. Cannot login. App just doesn't handle sessions all that well. It keeps prompting to login even if I enter the correct information. One-time password feature does get me to login to the app, but if I try to refill or pay for anything, it brings me back to login screen. This used to be fine, so must be recent updates that broke this feature.

What's new

Minor enhancements and miscellaneous bug fixes to improve performance and stability.