Oticon Companion

2.5
2.06K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Oticon Companion provides you with discreet, improved control over your hearing aids ā€“ so you can personalize your listening experience for any environment, the ability to find your hearing aids if they become lost, remote support from your hearing care professional when you need it, and much more.

The Oticon Companion App is compatible with all Oticon BluetoothĀ® hearing aids. However, some app features may require a specific hearing aid model or a firmware update. Please consult your hearing care professional for assistance with firmware updates.

With Oticon Companion, you can:

ā€¢ Adjust the volume of your hearing aids and various settings (e.g. noise reduction, and sound and streaming equalizer)
ā€¢ Switch between predefined programs according to the different listening situation you are in
ā€¢ Monitor your battery levels
ā€¢ Help you find your hearing aids if you lose them
ā€¢ Use SpeechBooster to reduce background noise and enhance speech when you need to focus on conversation.
ā€¢ Customize your surrounding sounds with the sound equalizer*
ā€¢ Set and track hearing aid wear-time goals with the HearingFitnessā„¢ feature*
ā€¢ Use the streaming equalizer for a personalized listening experience. The streaming equalizer is available for all Oticon BluetoothĀ® hearing aids except Oticon Opnā„¢ and Oticon Siya
ā€¢ Have your hearing aids adjusted and receive counseling from the comfort of your own home ā€“ via a live video call with your hearing care professional
ā€¢ Handle wireless accessories paired with your hearing aids; control multiple TV Adapters or devices, such as Oticon EduMic or ConnectClip, which can be used both for streaming and as a remote microphone

* This feature is available with Oticon Realā„¢ and Oticon Intentā„¢

To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
Updated on
Feb 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
2.01K reviews
alice denny
April 18, 2024
I got my very first hearing aids last week. At the Doctors office, we loaded up this app. She cautioned that its not always accurate. Thank goodness my aides don't depend on this app to work. Some days both aides will show and some days only one will, even though I can still hear from both ears just fine. Some days it shows the percentage of battery left and sometimes its completely wrong. (New batteries should show as 100 % when first put in, right?) The location option works perfect though!
3 people found this review helpful
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Oticon A/S
April 23, 2024
Thank you for your kind feedback, Alice. We are aware of this problem and are currently working on solving it. Please update your app to the latest version when you see an option. You can also reach out to the Global App Support team in case that does not help (appsupport@oticon.com). Kind Regards, Oticon
Carl Tripodi
April 7, 2024
The base app does a good job pertaining to the functions of the hearing aids. The problem I have is streaming with Bluetooth. It is inconsistent & it slows down video streaming & connections when Bluetooth is on, which is a must. I'm restarting the hearing aids, & yet that rarely solves the issue. I stream, listen to music, & use the phone, so the streaming function is a must. I can't use the phone while Bluetooth is on. For what I paid for these hearing aids, streaming should be flawless.
10 people found this review helpful
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Oticon A/S
April 23, 2024
Dear Carl, we are really sorry for the trouble and we appreciate you bringing this issue to our attention. We will look into this further! Do not hesitate to reach out to appsupport@oticon.com to receive support from the Global App Support team. Kind Regards, Oticon
Susan Sostack
April 23, 2024
When I was setting the app up,I was warned it was 'buggy' on Android... no lie! But I am not getting an iPhone just to MAYBE have better luck with an app. But it certainly is annoying to need to constantly restart my phone. It's always the right device that disconnects. Sadly, that's the weaker ear!! It should work equally on both platforms. I have received email replies from oticon, but I have no successful remedies to the quirks, other than 'we are working on it.'Please edit your review'
8 people found this review helpful
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Oticon A/S
April 23, 2024
Dear Susan, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at appsupport@oticon.com? They will be glad to provide support. Kind Regards, Oticon

What's new

We've added the option of monitoring the charging status of your hearing aids in the app. You can check if your hearing aids are charging or fully charged while in charger.* We've also added dark mode as an option that you can select in your phone settings. And finally, you can turn on or off notifications for the HearingFitnessā„¢ feature according to your preference. *Only available with Oticon Intentā„¢