First-Link™

Snap-on

About this app

NEXIQ First-Link™ is an application that provides important features to the drivers and service technicians of commercial vehicles and equipment. These features help the driver connect the mobile device to the diagnostic port; they also monitor the vehicle's health status and increase the vehicle's uptime. If a Check Engine Light is illuminated, the application assists the driver to understand the cause so that he can seek assistance (i.e., service and repair), if needed. Service technicians can utilize the information gathered by the application to aid in vehicle service and repair.

Features include:

• Faults – Active and Inactive fault codes present at the time of connection are displayed.
• Vehicle Specs – Vehicle information including VIN, ECU software and hardware information is displayed.
• Life / Trip – Displays trip-specific information related to fuel usage, miles, maximum speed, cruise control speed, hours of operation, etc.
• Parameters – Displays parameters specific to the modules on the vehicle (e.g., engine, transmission, etc.)
• Report – Generates a session-specific report containing vehicle information (i.e., faults, vehicle specs, parameters, and life/trip information); can be uploaded to the cloud, emailed, etc.
• Sharing - Enables the driver to share vehicle information gathered to dispatch, service providers, etc.

Ratings and reviews

This app is only designed to creat a snapshot of the current active and inactive faults. It also gives some current conditions like some temperature readings and battery voltage. It also give life time totals. The problem with this app is that it will not read all the faults from all the modules on the newer trucks, 2019 and newer. This is also true with pre 2016 model years. The EPA 2016 trucks does fairly good. Snap-on needs a app update to address these issues with new Firmware.

Good app, it is quick to connect, easy to use. I like being able to send reports to customers via email. Makes troubleshooting easy. Would like to see ability to clear fault codes. At current it is read only. I have used on Android phone and Android tablet with Blue-link Mini and USB Link 2 adapters.

Haven't been able to connect to the interface on any phone tried 7 different models it opens says searching for interface and force closes. I have a genuine usb-link 2 load of bs from a company like snapon should be renamed to snap off "overcharge you and fool you"

What's new

Added support for 32-bit devices.