Navy Federal Credit Union

4.3
93.4K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Bank easy with the Navy Federal mobile app! With a great look and feel, we’ve made the mobile app easier to find information on your accounts and transactions. Breeze through payments, transfers, and check deposits with just a few taps. Quickly sign-in using a 4-digit passcode. Apply for a credit card, a personal loan, or membership, or find your closest ATM or branch.

Features:

• Safe and Secure. Access your accounts 24 hours a day.
• Use your fingerprint or a four digit passcode to see your balances quicker.
• Easier to find information on your accounts, including transaction details and running balance.
• Make an internal, member, or external transfer through one easy process.
• Bill Pay for making payments on the go.
• Automatically deposit checks using your camera.
• View scheduled transactions, including pending deposits, upcoming transfers, and bill payments.
• Make payments directly to Navy Federal consumer loans, mortgages and credit cards.
• Apply for new credit cards or personal loans, or become a Navy Federal member.
• View and manage statements
• View credit card reward points and redeem cash rewards.
• Order new or replacement debit cards and activate them.
• Update your debit or credit card PIN instantly.
• Change your sign-in password to keep your information safe.
• Set travel notifications.
• Find the nearest branch or ATM with a single tap.
• View rates and info on our loans and savings products, or estimate a payment with a calculator.
• Read timely articles to help educate and plan your financial life.


To sign in to mobile banking, use your Navy Federal username and password. If you are not a member, apply now using the app or call us at 1-888-842-6328 or 1-703-255-8837.

As always, if you have any issues with our app, you can call us at 1-888-842-6328 or 1-703-255-8837, or reach us via Twitter at @NavyFederalHelp.

Federally insured by NCUA.

Message and data rates may apply.
Updated on
Sep 6, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Financial info, and Contacts
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
89.4K reviews
Thomas Starks
March 8, 2024
Over the past 8 years that I have used this app it has never been free of issues of large concern. Currently, if I want to sign in, I must uninstall the app completely and then reinstall it. Trying to sign in with it installed prompts the biometric sign-in, which prompts the username-password sign-in, which upon entering the correct information (yes, I verified it already) presents a generic "technical issues" error message. This is ridiculous. Fix. The. App.
56 people found this review helpful
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Navy Federal
March 11, 2024
We are sorry to hear that you are experiencing difficulties. In order to address any concerns, please contact us any time at 1-888-842-6328. - FC
Kama The shattered
February 2, 2024
I've been using the app for about 7 years. The bank is amazing, customer service is excellent, but the app holds a lot of problems. Some of those I've noticed is, trying to deposit your check. You are required to put "for deposit at NFCU only" when doing a mobile deposit which is fine, but having to take the photo two times because your system can't read and dents my check is crazy. I'm not sure how that can be fixed,but it's definitely a problem. I have more problems but ran out of text.
65 people found this review helpful
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Navy Federal
February 5, 2024
We are sorry to hear that you are having difficulties with mobile deposit. In order to troubleshoot this feature, please contact us any time at 1-888-842-6328. - FC
Ima Cheatum
February 29, 2024
Compared to the former desk top view, this app is confusing and requires at least one extra step and often two or three to accomplish every transaction. There is no way to quickly view transactions or bills without having to scroll up or down. By the way, this is the first time I have been dissatisfied with NFCU, and I have been a member for 50 years! PLEASE GO BACK TO THE OLDER DESK TOP VIEW!!!
57 people found this review helpful
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Navy Federal
March 4, 2024
We appreciate your review and we want to help resolve this issue. Please contact us at 888- 842-6328 at your convenience. We look forward to hearing from you! - FC

What's new

Updates to support pending release of Android 14!