Lydia Enlow
Ordering is easy, however the problem comes in when the app is trying to do too much at once. It becomes slower the more you add to your order. The FAQ questions are the bare minimum too. I tried looking up "missing item from order" and they didn't have any info on that, so I assume we just have to call the store? If you can order from an app, there should definitely at least be a feedback option explaining if something was wrong with the order. The point system is decent though.
8 people found this review helpful
McDonalds USA, LLC
April 23, 2024
Lydia, we aim to make our app as user-friendly as we can. help us out by replying here: https://www.mcdonalds.com/us/en-us/feedback.html
shane riley
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Constant app failure. Also, the restaurants rarely have what we order. Then, we pay for something we don't get. Responding to your response: No. Installing and reinstalling hasn't solved any issues that we've had in the last year and a half. We're stuck in a loop. The app opens fine. As soon as we try to see deals or make an order, we're told to use a magic link that's been sent to our email. We hit login in that email and get a dead screen. Nothing works.
41 people found this review helpful
McDonalds USA, LLC
April 21, 2024
Shane, most of the restaurants are operated independently, so menu items vary by restaurant and time of day. however, uninstalling and reinstalling our app works best to fix most issues. share details about your order here, and we'll come up with the best possible solution: https://www.mcdonalds.com/us/en-us/feedback.html
Caitlin Connor
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So easy to use and the points system is simple and efficient. The weekly/monthly deals are pretty decent and you can use multiple deals per day, you just have to wait 15 minutes. Haven't aven't had any issues using it yet ! Plus once a week (M-F) you can earn 2x points on your breakfast order. I racked up a good amount fast because their breakfast is one of the only things I can tolerate lol Would definitely recommend for anyone who eats there even twice a month. Its nice to get something back.
92 people found this review helpful