Mary Trotta
This app doesn't work. Could not compare plans or even see any of the plan choices. Was unable to complete the info needed to utilize the in-app contact us feature because the instructions were superimposed on top of the fields that needed to be completed and there was no way to even SEE what needed completed as well as NO way to complete the fields. Other areas regarding comparing plans (ex PDF file on plan comparisons) just didn't work. You can choose your county but then nothing happened.
23 people found this review helpful
He YouTube Me
Didn’t allow me to enter my PCP's phone number for some weird reason. As soon as I started to type out the number, a red exclamation mark appears with "please enter a valid number" message and wouldn't accept any numerical entries. So, I called the 800 number instead and it took all of 5 minutes. Not sure if I did something wrong but I wouldn't recommend this app based on my experience.
22 people found this review helpful
MaryFR
They messed up my County Residence, and on 4 different occasions, they thought they corrected but it NEVER took. 5 months of dealing with this I get a letter stating that "At this time we are unable to provide insurance coverage to you. I thought ok I will enroll again, and to my surprise under compass it states that I have insurance coverage, with the wrong County and wrong Insurance. My next move tomorrow is going to the State Representative Office and have them take care of it for me.
9 people found this review helpful