Lyra Health

LyraHealth Inc

About this app

Whether you're coping with sadness or anxiety, a loss in your family, stress at work, living in a new country or raising your kids, Lyra can get you back on your feet. Lyra Health is a mental health and well-being benefit. You can use the Lyra Health app if your organization or health plan offers Lyra and has enabled the app.

Easily find confidential care for your emotional and mental health how, when, and where you need it. Access self-care resources or schedule an appointment with a provider personalized to your needs and preferences right from the app.

With the Lyra Health app, you can:
‣ Access well-being resources through the Lyra mobile app anytime, anywhere
‣ Meet with providers personalized to you and share how you are feeling
‣ Complete video lessons, exercises, and meditations to reinforce new skills and behaviors
‣ Message your provider to ask questions or get support
‣ Track your symptoms and progress over time if you’re seeing a provider

-- HOW TO GET STARTED--
1. Download the Lyra Health app and register to get started.
2. Start using the on-demand well-being resources.
3. If you’re interested in meeting with a licensed provider, share more about what you’re experiencing and find providers with the right expertise.
4. Schedule your first appointment.
5. Attend your first session on the app or on your computer.
6. If your provider offers messaging and digital activities, use the Lyra Health app to access these features on the go.

-- DOES MY LYRA PROVIDER OFFER MESSAGING AND DIGITAL ACTIVITIES? --

Yes! Many Lyra providers support messaging and will offer guided mental health activities like videos and exercises between sessions. It’s important to note, however, that not all providers support these features. Features can vary based on the Lyra program you are enrolled in. If you’re not sure, ask your Lyra provider if 1:1 provider messaging and digital activities are part of your care plan.

-- WHAT IS LYRA ESSENTIALS? --

Ready to stress less, sleep more, and build healthy habits? Explore Lyra Essentials, a library of well-being resources available within the Lyra app. Access content personalized to your interests, developed by Lyra clinicians, and based on science. Each video, article, strategy, and meditation is designed to bring more joy to your life.

-- ABOUT LYRA HEALTH--

Lyra provides care for your emotional and mental health, whenever and wherever you need it. Whether you’re feeling stuck, stressed, on edge, or down, support from Lyra’s well-being programs, coaches, therapists, and physicians can set you on a path to feeling better.

-- WHO CAN USE LYRA SERVICES? --

Lyra Health is a mental health care benefit offered to individuals and their families. If you’re not sure whether your organization or health plan provides you and/or your dependents with access to Lyra, please contact your HR team or customer support team.

-- IS LYRA SECURE? --

Safety, security, and confidentiality are #1 priorities at Lyra. Our technology is HITRUST certified and compliant with the Health Insurance Portability and Accountability Act (HIPAA). For more information, find our complete Privacy Policy at https://www.lyrahealth.com/privacy-policy

Ratings and reviews

The app has multiple usability and stability issues. On the usability front, tapping certain things either doesn't work at all or only works on the second try. Other things take multiple seconds to respond, even though there doesn't seem to be any network activity involved. On the stability front, the app is currently crashing each and every time I open it, even though I've tried to uninstall and reinstall the app multiple times. The quality of this app is just quite poor.

This app was confusing to navigate. The therapist couldn't walk me through on my side, and the IT link that was sent to me didn't help. The link kept saying it wouldn't open. I tried to communicate this, but apparently, technical difficulties got in the way. The appointment was canceled. This was the first time I've ever reached out for help, and I was so crestfallen at the way everything went. I can't say I'll continue using the services provided by my workplace. I may have to look elsewhere.

I like the app, but every time I log in, I set up fingerprint, to make it easier to log in. Then, next time I have to log in again. Every single time. Also, when I'm filling out some of the exercises, I have to close and open screens, or otherwise manipulate things because of the app being glitchy. 12/19/23 It seems they updated the app, and now it's even worse than before.

What's new

Bug Fixes and Improvements