Sean Dee
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Most of the time when you try to confirm you are wearing a helmet, you are wasting your time with it. It's just another way for them to ramp up your time using the bike. My rides are usually 10-12 minutes, but if I do the helmet check, I add on 2 minutes regardless of whether or not it confirmed I was using one. So, basically, for that one constant error, I rate the app as "meh" - otherwise, I stay off the sidewalks, I don't park ON sidewalks, I'm always in a helmet, and have a great time.
Deborah Pollard
For my first time using. It was awful to get started. The app wasn't functioning properly. I kept getting different issues. I called at least five times. To try get help. Almost a whole hour wasted. Trying to get the app. Along with the scooters. To link properly sadly very little help. Could be given with the issues. That I was having. For my first time. It was very disappointing. To have had all the issues I did. It was beyond frustrating.
5 people found this review helpful
Neutron Holdings, Inc.
April 27, 2024
Thanks for bringing this to our attention Deborah. We're sorry to hear this. We've forwarded this to the appropriate team. For further support, please reach out to help.li.me/hc/requests/new and we'll gladly assist you. Lime 🛴 🌎 🚲 💚
JD Williams
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First time experience. I was sticking to the roads (not in the middle since thats a bit much for a first time rider) but it kept yelling at me that I was on a sidewalk. Then went to turtle mode. Overall after turtle, mode the scooter was barely faster than walking and the trip 1 mile (since i was stopping for stop lights) took 13 minutes and I was charged $9.00. I took the light rail for the return trip for $2.00 and walked a few blocks. Lesson learned on my part. I used the light rail comi
8 people found this review helpful
Neutron Holdings, Inc.
April 9, 2024
Thanks for bringing this to our attention JD. We're sorry to hear this. Please reach out to our support team at help.li.me/hc/requests/new and we'll gladly assist you. Lime 🛴 🌎 🚲 💚