la Madeleine Bonjour Rewards

Thanx

About this app

Bonjour! Welcome to the la Madeleine app. Enjoying French favorites has never been easier or more rewarding. Find a café near you, browse the menu, place your order and enjoy! App download automatically enrolls you into Bonjour Rewards so you start earning immediately.

App features include:
• Café Finder
• Order Ahead for Pick-Up or Delivery
• Stored Payment Options
• Quick Reordering & Account History

Bonjour Rewards:
• Earn visit credits each time you spend $4 or more in-café or on-the-go
• New reward tiers as you earn more visit credits
• Rewards range from free menu items to dollars-off
• Birthday surprise
• The higher your tier the more rewards. To view a full list of rewards and tier levels, visit lamadeleine.com/bonjour-rewards

Bon Appetit!

Ratings and reviews

The new app is terrible. We have gone from the ease of scanning the app to use rewards to multiple screens to click through before you can show the clerk the code they have to enter. Instead of scanning to get credits, we now have to upload each reciept (unless you link a payment to the app, which I will NOT do). I am evaluating whether this new app is even worth the bother to use. If not, the lack of an easy app will likely curtail how often I eat at La Madeleine.

This would be negative five stars if I could. Every single thing about the customer experience is worse, and it's harder for employees to deal with too. You can't pay with the app, but you have to "link" a card to get any points unless you upload pictures of the receipt. And not Discover even though it's accepted there. You can only use one reward at a time when before it used to count all you marked active. Instead of a scanner to read the info, an employee has to type in a code manually. 🤬

I CANNOT DO ANYTHING WITH THIS FREAKING APP! If I want to edit something after ordering (but before I pay), I have to uninstall the entire app and then reinstall it because it refuses to load. When trying to scan the app for the rewards, it only has the payment code, which is not the reward code. Meaning: you can only get the rewards by ordering via the app, but cannot edit what you want after you put it in your cart if you change your mind. Don't waste your time on this. It's honestly not worth the hassle. Just order via laptop and not worry about rewards. They're not worth it.

What's new

We update the app regularly to make it shinier!
Keep it updated to take advantage of the latest features and improvements.
- This version contains small bug fixes and performance improvements.

• Like the app? Leave us a good rating!
• Questions? Email us at [e-mail]